skip to main content
10.1145/1941007.1941043acmotherconferencesArticle/Chapter ViewAbstractPublication PagesihmConference Proceedingsconference-collections
research-article

Repères pour la conception d'un terminal informatique nomade d'aide aux agents de terrain du nucléaire

Published:20 September 2010Publication History

ABSTRACT

This study contributes to a design project aiming at implementing a new mobile computer device dedicated to field operators in nuclear power plants. It originates from a demand of the project manager who expects a comparative study of two field inspection computer programs in order to identify the most useful features and to integrate them. A first ethnographic kind of observation leads to move the focus of the study on the overall field operators' work practices and to consider field inspection as just a part of them. A detailed analysis of actual field operators' work practices, based upon systematic observations and self-confrontation interviews, is carried out. Eventually, information useful to the specifications of the future computer device is provided. This study thus shows the practical value, for design, of work practices ergonomic analysis.

References

  1. Bourdieu, P. Méditations pascaliennes. Seuil, Paris, 1997.Google ScholarGoogle Scholar
  2. Darses, F. et Reuzeau, F. Participation des utilisateurs à la conception des systèmes et dispositifs de travail. In P. Falzon (Éd.), Ergonomie, PUF, Paris, 2004, pp. 405--420.Google ScholarGoogle Scholar
  3. Desnoyers, L. (2004). La prise d'information: récepteurs et fureteurs. In P. Falzon (Éd.), Ergonomie, PUF, Paris, 2004, pp. 83--98.Google ScholarGoogle Scholar
  4. Faverge, J.-M. Le travail en tant qu'activité de récupération. Bulletin de psychologie, Vol. 33, No. 344, 1980, pp. 203--206.Google ScholarGoogle Scholar
  5. Leplat, J. Organization of Activity in Collective Tasks. Workshop on New Technology, Distributed Decision Making and Responsibility (May 5--7, 1988, Bad Homburg, Germany), 1988.Google ScholarGoogle Scholar
  6. Leplat, J. et Hoc, J.-M. Tâche et activité dans l'analyse psychologique des situations. Cahiers de psychologie cognitive, Vol. 3, No. 1, 1983, pp. 49--63.Google ScholarGoogle Scholar
  7. Mollo, V. Usage des ressources, adaptation des savoirs et gestion de l'autonomie dans la décision thérapeutique. Thèse de doctorat en ergonomie, Conservatoire National des Arts et Métiers, Paris, 2004.Google ScholarGoogle Scholar
  8. Montmollin, M. de et Piéraut - Le Bonniec, G. Activité. In M. de Montmollin (Éd.), Vocabulaire de l'ergonomie (2e éd.), Octarès, Toulouse, 1997, pp. 26--27.Google ScholarGoogle Scholar
  9. Noizet, A. Le contrôle cognitif des activités routinières: le cas des interventions de terrain familières en centrale nucléaire. Thèse de doctorat en psychologie des processus cognitifs, Université Paris VIII, Saint-Denis, 2000.Google ScholarGoogle Scholar
  10. Palaci, F. Les agents de terrain du nucléaire: comprendre leur activité pour contribuer à la conception d'un outil d'aide informatique. Mémoire de Master Professionnel d'ergonomie, Conservatoire National des Arts et Métiers, Paris, 2009. Disponible à l'adresse http://palaci.fr/public/publications/Palaci-2009-Agents-terrain-nucleaire-comprendre-activite-contribuer-conception-outil-aide-informatique.pdfGoogle ScholarGoogle Scholar
  11. Pinsky, L. Analyse du travail de saisie-chiffrement. In L. Pinsky, R. Kandaroun et G. Lantin, Le travail de saisie-chiffrement sur terminal d'ordinateur (Collection de physiologie du travail et d'ergonomie du Conservatoire National des Arts et Métiers, No. 65), Conservatoire National des Arts et Métiers, Paris, 1979, pp. 1--257.Google ScholarGoogle Scholar
  12. Schmidt, K. and Bannon, L. Taking CSCW Seriously: Supporting Articulation Work. Computer Supported Cooperative Work, an International Journal, Vol. 1, No. 1--2, 1992, pp. 7--40.Google ScholarGoogle Scholar
  13. Theureau, J. L'observatoire du cours d'action: les données et leur recueil. In J. Theureau et F. Jeffroy (Éds.), Ergonomie des situations informatisées: la conception centrée sur le cours d'action des utilisateurs, Octarès, Toulouse, 1994, pp. 37--55.Google ScholarGoogle Scholar
  14. Vermersch, P. L'entretien d'explicitation (5e éd.). ESF, Issy-les-Moulineaux, 2006.Google ScholarGoogle Scholar
  15. Winograd, T. and Flores, F. Understanding Computers and Cognition: A New Foundation for Design. Abbex, Norwood, USA, 1986. Google ScholarGoogle ScholarDigital LibraryDigital Library

Index Terms

  1. Repères pour la conception d'un terminal informatique nomade d'aide aux agents de terrain du nucléaire

        Recommendations

        Comments

        Login options

        Check if you have access through your login credentials or your institution to get full access on this article.

        Sign in
        • Published in

          cover image ACM Other conferences
          IHM '10: Proceedings of the 22nd Conference on l'Interaction Homme-Machine
          September 2010
          262 pages
          ISBN:9781450304108
          DOI:10.1145/1941007

          Copyright © 2010 ACM

          Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

          Publisher

          Association for Computing Machinery

          New York, NY, United States

          Publication History

          • Published: 20 September 2010

          Permissions

          Request permissions about this article.

          Request Permissions

          Check for updates

          Qualifiers

          • research-article

          Acceptance Rates

          Overall Acceptance Rate103of199submissions,52%
        • Article Metrics

          • Downloads (Last 12 months)0
          • Downloads (Last 6 weeks)0

          Other Metrics

        PDF Format

        View or Download as a PDF file.

        PDF

        eReader

        View online with eReader.

        eReader