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Designing interactions for the collective user experience

Published:22 November 2010Publication History

ABSTRACT

This paper introduces the theoretical background to the interaction design used to develop an assignment drop box at an Australian regional University and the subsequent pilot assessment. Tenets from the Ecological School of the Discipline of Human-Computer Interaction were used to analyse and design the human-systems integration solution to the business process issue which was compounded by user problems with the installed software. The analysis and design received positive user feedback in the pilot study and after the subsequent go live became central to Learning Management System.

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    • Published in

      cover image ACM Other conferences
      OZCHI '10: Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
      November 2010
      462 pages
      ISBN:9781450305020
      DOI:10.1145/1952222

      Copyright © 2010 ACM

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      Publication History

      • Published: 22 November 2010

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