ABSTRACT
In this paper we discuss two studies, in which we used incident diaries to evaluate different aspects of a web-based tool and a wearable display. For the web-based tool we used a diary in form of a table distributed in digital form, which resulted in a very low number of responses. Results from follow-up interviews revealed that one of the reasons for this low response rate was a mismatch between diary form and study context. For the wearable display we designed booklets, which featured predefined sections and questions as well as space for open comments. Although previous research has identified disadvantages of paper-based diaries, this method proved to be valuable for collecting feedback in a mobile context. Based on our experiences and the results from the studies, we provide a qualitative discussion of design issues for diaries used in mobile and desktop-based contexts.
- Adler, A., Gujar, A., Harrison, B.L., O'Hara, K and Sellen, A. A diary study of work-related reading: design implications for digital reading devices. In Proc. CHI '98, ACM Press (1998), 241--248 Google ScholarDigital Library
- Baxter, I. and Oatley, K. Measuring the learnability of spreadsheets in inexperienced users and those with previous spreadsheet experience. In Behaviour & Information Technology, 10, 6 (1991), 475--490.Google Scholar
- Beilharz, K., Vande Moere, A., Stiel, B., Calvo, C., Tomitsch, M. and Lombard, A. Expressive Wearable Sonification and Visualisation: Design and Evaluation of a Flexible Display. In Proc. NIME 2010, 323--326.Google Scholar
- Carter, S. and Mankoff, J. When participants do the capturing: the role of media in diary Studies. In Proc. CHI '05, ACM Press (2005), 899--908. Google ScholarDigital Library
- Czerwinski, M., Horvitz, E. and Wilhite, S. A diary study of task switching and interruptions. In Proc. CHI '04, ACM Press (2004), 175--182. Google ScholarDigital Library
- Rieman, J. The diary study: A workplace-oriented research tool to guide laboratory efforts. In Proc. INTERACT and CHI '93, ACM Press (1993), 321--326. Google ScholarDigital Library
- Lichtner, V., Kounkou, A. P., Dotan, A., Kooken, J. P. and Maiden, N. M. A. An online forum as a user diary for remote workplace evaluation of a work-integrated learning system. In Proc. CHI '09, ACM Press (2009), 2955--2970. Google ScholarDigital Library
- Palen, L. and Salzman, M. Voice-mail diary studies for naturalistic data capture under mobile conditions. In Proc. CSCW '02, ACM Press (2002), 87--95. Google ScholarDigital Library
- Schacter, D. L. The seven sins of memory: Insights from psychology and cognitive neuroscience. American Psychology, 54 (1999), 182--203.Google ScholarCross Ref
- Sellen, A. and Harper, R. Paper as an analytic Resource for the design of new technologies. In Proc. CHI '97, ACM Press (1997), 319--326. Google ScholarDigital Library
- Sohn, T., Li, K. A., Griswold, W. G. and Hollan, J. D. A diary study of mobile information needs. In Proc. CHI '08, ACM Press (2008), 433--442. Google ScholarDigital Library
Index Terms
- Using diaries for evaluating interactive products: the relevance of form and context
Recommendations
Using diaries in group based information behavior research: a methodological study
IIiX: Proceedings of the 1st international conference on Information interaction in contextThis paper presents and discusses the usage of the diary method in two case studies of group members' information behavior and reflects upon the results and implications for future work. The diary focused on group members' activities and emotional ...
On the use of mobile tools in everyday life
OZCHI '07: Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User InterfacesThis paper explores how mobile tools are used in everyday life and investigates the issues surrounding their usage, or indeed, their lack of usage. Personal computers support us in a wide range of our desk-bound activities, but there is still relatively ...
Enhancing self-reflection with wearable sensors
MobileHCI '14: Proceedings of the 16th international conference on Human-computer interaction with mobile devices & servicesAdvances in ubiquitous technologies have changed the way humans interact with the world around them. Technology has the power not only to inform and perform but also to further peoples' experiences of the world. It has enhanced the methodological ...
Comments