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Procuring software development services in a public administration: the perspective of suppliers

Published: 21 June 2010 Publication History

Abstract

This paper deals with a real case in public administration, where a prequalification mechanism of suppliers has been developed for the procurement of services related to information systems and information technologies. Among these, we focus on the software development services, which account for the most important part of the budget, as well as for the most varied set of sub-categories of services and of involved companies. We describe the characteristics of this prequalification mechanism but we also detail how suppliers have experienced its application. We attempt to contrast the perspective of suppliers versus the perspective of the promoters of the mechanism and we try to depict how these initial intentions of promoters are translated to the actual deployment. Conclusions show that most of those intentions have not completely materialized.

References

[1]
Dibbern, J., Goles, T., Hirschheim, R. & Jayatilaka, B. 2004. "Information systems outsourcing: A survey and analysis of the literature". SIGMIS Database, 35(4), 6--102.
[2]
González, R., Gascó, J. & Llopis, J. 2006." Information systems outsourcing: A literature analysis". Information & Management, 43(7), 821--834.
[3]
Marco-Simó, J. M.; Pastor, J. A. and Macau, R. 2008. Public procurement of IS/IT services: past research and future challenges. In Proceedings of the 11th IFIP TC8 WG 8.6 International Working Conference.
[4]
Robson, C. 2002 Real World Research. Blackwell Publishing, London.

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cover image ACM Conferences
PROFES '10: Proceedings of the 11th International Conference on Product Focused Software
June 2010
158 pages
ISBN:9781450302814
DOI:10.1145/1961258
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 21 June 2010

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Author Tags

  1. near shoring
  2. outsourcing software development services
  3. prequalification of service providers
  4. public procurement of IT services

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