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A framework for creating a sustainable community in virtual environments

Published: 08 November 2010 Publication History

Abstract

There is much interest in using the virtual community as a business medium to establish a relationship between customer and stakeholders. While studies on virtual communities have widely discussed ways to sustain this community, there is the need for a complete framework or methodology to regulate members' interactions so as to produce sustainability. In order to achieve this sustainability, it is important to consider the existing trust relationship between community members and ways to identify an untrustworthy agent in a community. In this paper, we propose a framework for creating a sustainable community in Virtual Environments. The role of a third party agent and the effectiveness of continuous performance monitoring are the main keys to creating a sustainable virtual community. We also present the results of an experimental study. The study shows that the framework will help the administrator to identify all non-compliant agents after a transaction or interactions.

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cover image ACM Other conferences
iiWAS '10: Proceedings of the 12th International Conference on Information Integration and Web-based Applications & Services
November 2010
895 pages
ISBN:9781450304214
DOI:10.1145/1967486
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 08 November 2010

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  1. sustainable virtual community
  2. trust

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