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Mining behavioral economics to design persuasive technology for healthy choices

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Published:07 May 2011Publication History

ABSTRACT

Influence through information and feedback has been one of the main approaches of persuasive technology. We propose another approach based on behavioral economics research on decision-making. This approach involves designing the presentation and timing of choices to encourage people to make self-beneficial decisions. We applied three behavioral economics persuasion techniques - the default option strategy, the planning strategy, and the asymmetric choice strategy - to promote healthy snacking in the workplace. We tested the strategies in three experimental case studies using a human snack deliverer, a robot, and a snack ordering website. The default and the planning strategies were effective, but they worked differently depending on whether the participants had healthy dietary lifestyles or not. We discuss designs for persuasive technologies that apply behavioral economics.

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        • Published in

          cover image ACM Conferences
          CHI '11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
          May 2011
          3530 pages
          ISBN:9781450302289
          DOI:10.1145/1978942

          Copyright © 2011 ACM

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          Publication History

          • Published: 7 May 2011

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          CHI '11 Paper Acceptance Rate410of1,532submissions,27%Overall Acceptance Rate6,199of26,314submissions,24%

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