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Family portals: connecting families through a multifamily media space

Published:07 May 2011Publication History

ABSTRACT

Video conferencing allows distance-separated family members to interact somewhat akin to being together at the same place and time. Yet most video conferencing systems are designed for phone-like calls between only two locations. Using such systems for long interactions or social gatherings with multiple families is cumbersome, if not impossible. For this reason, we wanted to explore how families would make use of a video system that permitted sharing everyday life over extended periods of time between multiple locations. We designed a media space called Family Portals that provides shared video between three locations and deployed it within the homes of six families. Results show that the media space increased feelings of connectedness and the focus on a triad, in contrast to a dyad, caused new styles of interaction to emerge. Despite this, families experienced new privacy challenges and non-adoption by some family members, not previously seen in dyadic family media spaces.

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    • Published in

      cover image ACM Conferences
      CHI '11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      May 2011
      3530 pages
      ISBN:9781450302289
      DOI:10.1145/1978942

      Copyright © 2011 ACM

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      Publication History

      • Published: 7 May 2011

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      CHI '11 Paper Acceptance Rate410of1,532submissions,27%Overall Acceptance Rate6,199of26,314submissions,24%

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