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My kind of people?: perceptions about wikipedia contributors and their motivations

Published:07 May 2011Publication History

ABSTRACT

Perceptions of information products such as Wikipedia can depend on assumptions and stereotypes about the people who create them. As new Wikipedians consider contributing they are likely to apply such assumptions and ask themselves: "Are Wikipedia contributors my kind of people? Is this a group I'd like to belong to?" In this qualitative study I address the potential challenge of these questions by exploring readers and infrequent editors' perceptions of Wikipedia contributors and their motivations. Through analysis of twenty semi-structured interviews, I find evidence of strong negative perceptions as well as positive ones which nonetheless prevent users from identifying with active Wikipedia contributors. I argue that these perceptions present a barrier to the progression of participation over time. I conclude by discussing the practical challenges of my findings for Wikipedia and other online collaborative systems.

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    • Published in

      cover image ACM Conferences
      CHI '11: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      May 2011
      3530 pages
      ISBN:9781450302289
      DOI:10.1145/1978942

      Copyright © 2011 ACM

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      • Published: 7 May 2011

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