abstract

Why not use mobile phones: an observational study of medical work

Authors:

So Young Lee,

Sun Young Park,

Yunan ChenAuthors Info & Claims

CHI EA '11: CHI '11 Extended Abstracts on Human Factors in Computing Systems

Pages 1267 - 1272

https://doi.org/10.1145/1979742.1979759

Published: 07 May 2011 Publication History

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Abstract

Previous studies suggest that mobile phones could prevent many communication and information breakdowns that commonly occur in a hospital environment. However, the actual benefits of mobile phones in medical work remain unexplored. We studied mobile phone usage among nurses in an Emergency Department (ED). Surprisingly, mobile phones were not favored by our study participants. We found that mobile phones do not support essential characteristics of nursing work in ED because they lack support for group awareness, informative interruption, and role-based calling. The findings suggest that the design of mobile devices should support nurses' share of work responsibilities and the need for information transparency.

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Hasan MSaxena DRubaiat YAhamed SGuha S(2023)Design Recommendations towards Developing a Smartphone-Based Point-of-Care Tool for Rural Bangladeshi UsersInternational Journal of Human–Computer Interaction10.1080/10447318.2023.217546240:4(965-985)Online publication date: 16-Feb-2023
https://doi.org/10.1080/10447318.2023.2175462
Karusala NWang DO'Neill JBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Making Chat at Home in the Hospital: Exploring Chat Use by NursesProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376166(1-15)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376166

Index Terms

Why not use mobile phones: an observational study of medical work
1. Human-centered computing

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Published In

CHI EA '11: CHI '11 Extended Abstracts on Human Factors in Computing Systems

May 2011

2554 pages

ISBN:9781450302685

DOI:10.1145/1979742

General Chair:
Desney Tan
Microsoft Research
,
Program Chairs:
Bo Begole
PARC
,
Wendy A. Kellogg
IBM Research

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Association for Computing Machinery

New York, NY, United States

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Published: 07 May 2011

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CHI '11: CHI Conference on Human Factors in Computing Systems

May 7 - 12, 2011

BC, Vancouver, Canada

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Hasan MSaxena DRubaiat YAhamed SGuha S(2023)Design Recommendations towards Developing a Smartphone-Based Point-of-Care Tool for Rural Bangladeshi UsersInternational Journal of Human–Computer Interaction10.1080/10447318.2023.217546240:4(965-985)Online publication date: 16-Feb-2023
https://doi.org/10.1080/10447318.2023.2175462
Karusala NWang DO'Neill JBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Making Chat at Home in the Hospital: Exploring Chat Use by NursesProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376166(1-15)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376166

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Recommendations

Use of mobile phones by male and female Greek students

Personal customisation of mobile phones: a case study

Age-related difference in the use of mobile phones

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