Jacqueline Tappan
ABSTRACT
This research, a collaboration between MIT and ABB/Ventyx, is focused on the development of a mobile interface for field workers in power repair settings and field service delivery. A Human Systems Engineering (HSE) approach of Plan, Analyze, and Design was utilized to develop the interface, which included a Hybrid Cognitive Task Analysis (hCTA) that identified requirements for the envisioned interface. This paper overviews the results of the HSE process and presents a preliminary design for the mobile interface that emerged during initial display prototyping.
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Index Terms
- Mobile application for utility domains
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