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Using device models for analyzing user interaction problems

Published: 24 October 2011 Publication History

Abstract

This paper presents work in progress which aims at analyzing the origins of interaction problems which certain users have when interacting with new technology. Our analysis is based on device models which categorize certain classes of devices via a pre-defined set of features. We provide examples which show that usability problems are partially caused by an erroneous transfer of device features to new/unknown devices.

References

[1]
S. K. Card, J. D. Mackinlay, and G. G. Robertson. The design space of input devices. In Proc. of the SIGCHI, CHI '90, pages 117--124, New York, NY, USA, 1990. ACM.
[2]
R. J. K. Jacob. Human-computer interaction: input devices. ACM Computing Surveys, 28(1):177--179, 1996.
[3]
N. A. Stanton. Human error identification in human-computer interaction. In J. A. Jacko and A. Sears, editors, The human-computer interaction handbook, pages 371--383. L. Erlbaum Associates Inc, Hillsdale, NJ, USA, 2003.

Cited By

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  • (2016)An integrated semantic framework supporting universal accessibility to ICTUniversal Access in the Information Society10.1007/s10209-014-0372-115:1(49-62)Online publication date: 1-Mar-2016
  • (2012)Developing a semantic user and device modeling framework that supports UI adaptability of web 2.0 applications for people with special needsProceedings of the International Cross-Disciplinary Conference on Web Accessibility10.1145/2207016.2207018(1-4)Online publication date: 16-Apr-2012

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  1. Using device models for analyzing user interaction problems

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    cover image ACM Conferences
    ASSETS '11: The proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility
    October 2011
    348 pages
    ISBN:9781450309202
    DOI:10.1145/2049536

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    New York, NY, United States

    Publication History

    Published: 24 October 2011

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    Author Tags

    1. devices
    2. interaction strategies
    3. mental model

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    View all
    • (2016)An integrated semantic framework supporting universal accessibility to ICTUniversal Access in the Information Society10.1007/s10209-014-0372-115:1(49-62)Online publication date: 1-Mar-2016
    • (2012)Developing a semantic user and device modeling framework that supports UI adaptability of web 2.0 applications for people with special needsProceedings of the International Cross-Disciplinary Conference on Web Accessibility10.1145/2207016.2207018(1-4)Online publication date: 16-Apr-2012

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