Kristen Dietiker
ABSTRACT
Mobile devices are sweeping across campuses as students and faculty find new uses for them in learning, teaching, and research. At the University of Washington's Department of Surgery, a similar story is being told. There is great interest in deploying iPads in research and education among both faculty and staff. However, the tension between providing resources to meet faculty and staff interests and the requirement to meet institutional data security standards is difficult to manage. Similarly, the demands on IT staffs keep rising and it is difficult to find the financial and staffing resources to meet all requests. However, mobile devices make a strong use case in academia, and their use will continue to expand regardless if whether IT units are on board. At the Department of Surgery, managing the explosion of mobile devices could potentially be a complex and burdensome task, and iPad deployment could not proceed within the department until there was a security and management solution in place.
There are a number of different mobile device management solutions in the marketplace that were identified and compared. However, the department had a pre-existing installation of Casper Suite by JAMF Software that was used to manage the department's fleet of Macintosh computers. JAMF Software recently rolled out an iOS management component to the Casper Suite; using this solution, iPads can be centrally managed and security standards strictly enforced. After an analysis of other potential solutions, costs, infrastructure requirements, and technician training requirements, the Department of Surgery determined that leveraging Casper Suite to manage iOS devices was the best choice. However, with budget concerns impacting the ability to purchase test iPad units and additional Casper Suite iOS licenses, the deployment project was postponed to Summer 2011. The current timeline calls for building the iOS management infrastructure in Casper Suite in July and August 2011, and iPad deployment to an initial research unit in September.
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Index Terms
- Managing iOS mobile devices
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