ABSTRACT
This paper explores some of the benefits of formally capturing stakeholder perspectives through conducting stakeholder interviews in a large, collaborative project. The case study discussed is an Information and Communication Technologies for Development (ICT4D) venture between two universities, industry, government and communities based in the former homeland of Transkei in rural South Africa. Benefits of conducting stakeholder interviews are discussed through the early analysis of two areas: stakeholder agendas and success criteria identified by stakeholders. The stakeholder interviews highlight the variety and range of agendas in projects involving multiple organisations, as well as the need and respective challenges of capturing community perspectives in this project. It also provides support for the need to conduct evaluations, as well as guidance for what the evaluation should include.
- Brewer, E., Demmer, M., Ho, M., Honicky, R. J., Pal, J., Plauche, M. & Surana, S. 2006, 'The challenges of technology research for developing regions', Pervasive Computing, vol. 5, no. 2, pp. 15--23. Google ScholarDigital Library
- Coffey, A. & Atkinson, P. 1996, 'Making Sense of Qualitative Data: Complementary Research Strategies', Sage Publications Inc.Google Scholar
- ESTIMA eServices and Telecommunications Infrastructure for Marginalized Areas: A Proposal for SAFIPA 2009, Rhodes University, University of Fort Hare, eKhaya ICT, Grahamstown.Google Scholar
- Hansen, S. 2007, 'Useable and Used: A Case Study of the Role of the Social Sciences in the Development of an Emerging Technology for Healthcare', Honours thesis, University of New South Wales, Sydney.Google Scholar
- Heeks, R. 2008, 'ICT4D 2.0: The Next Phase of Applying ICT for International Development', Computer, vol. 41, no. 6, pp. 26--33. Google ScholarDigital Library
- Palmer, R., Timmermans, H. & Fay, D. (eds) 2002, From Conflict to Negotiation: Nature-Based Development on South Africa's Wild Coast, Human Sciences Research Council, Pretoria.Google Scholar
- Marsden, G. 2008, 'Toward Empowered Design', Computer, vol. 41, no. 6, 42--46. Google ScholarDigital Library
- Mulder, I., Bohle, W., Boshomane, S., Morris, C., Tempelman, H. & Velthausz, D. 2008, 'Real world innovation in rural South Africa', The Electronic Journal for Virtual Organisations and Networks, vol. 10, pp. 8--20.Google Scholar
- COFISA. Using ICTs to Optimise Rural Development 2009, Department of Science and Technology, Republic of South Africa; Ministry for Foreign Affairs of Finland, <http://www.cofisa.org.za/>.Google Scholar
Index Terms
- Identifying stakeholder perspectives in a large collaborative project: an ICT4D case study
Recommendations
Implication of Requirements Engineering in ICT4D Project Development
The idea of Information and Communication Technology for development ICT4D has been gathering momentum since last decade. It contributes to the development of social, political, and economic growth of the underprivileged group of populations especially ...
Human-Centered Design for Development
This paper describes the challenges faced in ICTD by reviewing the lessons learned from a project geared at improving the livelihood of marginal farmers in India through wireless sensor networks. Insufficient user participation, lack of attention to ...
An ICT4D project for promoting health awareness programmes in indigenous community
ICTD '15: Proceedings of the Seventh International Conference on Information and Communication Technologies and DevelopmentAlthough, ICTs can contribute to the development of indigenous people and help them with the exchange of health information, some researchers still remain unconvinced about the direct contribution of ICTs to indigenous people, especially in health and ...
Comments