skip to main content
10.1145/2079216.2079242acmotherconferencesArticle/Chapter ViewAbstractPublication PagescikmConference Proceedingsconference-collections
research-article

A theory of skills of software, interaction and graphics designers: contrasting aspects emerging from empirical studies

Published: 19 October 2011 Publication History

Abstract

Traditionally, education in Human-Computer Interaction (HCI) and interaction design has emphasized methods of usability evaluation and how to elicit needs of users. However, there is also a need for design skills to translate this information into proper design. By characterizing required skills of practitioners in fields relevant to the development of graphical user interfaces, we seek to find implications for interaction design education. Eight practitioners in graphic design, software development and interaction design were interviewed about work processes, idea generation and creative approaches. The analysis of the interviews has exposed a theory of similarities and differences between the work roles in the different fields. We present a model to illustrate this theory.

References

[1]
Beaudouin-Lafon, M. & Mackay, W. E. (2002). Prototyping Methods and Tools. In Jacko, J. A. And Sears, A. (eds) The Human-Computer Interaction Handbook. Lawrence-Erlbaum Associates, 1006--1031.
[2]
Bertelsen, O. W. & Pold, S. (2004). Criticism as an approach to interface aesthetics. In Proceedings of the third Nordic conference on Human-computer interaction (NordiCHI '04). ACM, New York, NY, USA, 23--32.
[3]
Blandford, A., et al. (2007). Disrupting digital library development with scenario informed design. Interacting with Computers, 2007. 19(1): p. 70--82.
[4]
Chiu, M.-L. (2002). An organizational view of design communication in design collaboration. Design studies, 23, 187--210, Elsevier Science Ltd.
[5]
Coleman, G. & O'Connor, R. (2007). Using grounded theory to understand software process improvement: a study of Irish software product companies. Information and Software Technology, 49, 654--667.
[6]
Cross, N. (2011). Design Thinking. Understanding how Designers Think and Work. Berg, Oxford.
[7]
Dekel, U. & Herbsleb, J. D. (2007). Notation and representation in collaborative object-oriented design: an observational study, in Proceedings of the 22nd annual ACM SIGPLAN conference on Object-oriented programming systems and applications. 2007, ACM: Montreal, Quebec, Canada.
[8]
Faiola, A., Davis, S. B., Edwards, R. L. (2010). Extending knowledge domains for new media education: integrating interaction design theory and methods. New Media & Society 12, 691--709.
[9]
Fish, J. & Scrivener, S. (1990). Amplifying the Mind's Eye: Sketching and Visual Cognition, Leonardo, 23, 1, 117--126, The MIT Press.
[10]
Frøkjær, E. & Hornbææk, K. (2004). Input from usability evaluation in the form of problems and redesigns: results from interviews with developers. Proc. Workshop on Improving the Interplay between Usability Evaluation and User Interface Design, NordiCHI 2004. Hornbæk, K. and Stage, J., (eds) Aalborg University, Department of Computer Science, HCI-Lab Report no. 2004/2.
[11]
Glaser, B. & Strauss, A. (1967). The Discovery of Grounded Theory, Aldine, Chicago.
[12]
Gudjónsdóttir, R. & Lindquist, S. (2008). Personas and scenarios: Design tool or a communication device? Proc. COOP'08, 165--176.
[13]
Hollis, R. (2001). Graphic design: a concise history. Thames & Hudson, New York.
[14]
James-Chakraborty, K. (2006). Bauhaus Culture: From Weimar to the Cold War, University of Minnesota Press, Minneapolis.
[15]
Jones, L., & Greene, S. L. (2000). MoMA and the three-legged stool: fostering creative insight in interactive system design. In Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques (DIS '00), Daniel Boyarski and Wendy A. Kellogg (Eds.). ACM, New York, NY, USA, 39--47.
[16]
Lantz, A., Artman, H., Ramberg, R. (2005). Interaction design as experienced by practitioners. Proc. In the Making, Nordic Design Research Conference, Nordes.org.
[17]
Lindquist, S. (2007). (dis.) Perspectives on Cooperative Design. KTH, Stockholm.
[18]
Löwgren, J. (2002). Just How Far Beyond HCI is Interaction Design? Retrieved 2010-06-13, from http://www.boxesandarrows.com/view/just_how_far_beyond_hci_is_interaction_design_
[19]
Löwgren, J. & Stolterman, E. (2004). Thoughtful interaction design, The MIT Press, Cambridge, MA.
[20]
Mangano, N., et al. (2008). Calico: a prototype sketching tool for modeling in early design, in Proceedings of the 2008 international workshop on Models in software engineering, ACM: Leipzig, Germany.
[21]
Mangano, N., et al. (2010), Software design sketching with calico, in Proceedings of the IEEE/ACM international conference on Automated software engineering, ACM: Antwerp, Belgium.
[22]
March, S. T. & Smith, G. F. (1995). Design and natural science research on information technology, Decision support systems, 15, 251--266.
[23]
Nirbrant, M. (2010). (m.s. thesis) Creating and Communicating Design Proposals: a Study of Goals and Skills within Software Development, Graphic Design and Interaction Design, KTH, Stockholm.
[24]
Preece, J., Rogers, Y., and Sharp, H. (2007). Interaction design: beyond human-computer interaction, 2nd ed., John Wiley and sons, New York.
[25]
Rogers, Y. (2004). New theoretical approaches for human-computer interaction. Annual Review of Information Science and Technology 38, 87--143.
[26]
Schneiderman, B. (2000). Creating Creativity: User Interfaces for Supporting Innovation. ACM Transactions on Human-Computer Interaction, Vol. 7, No. 1, March 2000, Pages 114--138.
[27]
Stolterman, E. (2008). The Nature of Design Practice and Implications for Interaction Design Research. International Journal of Design 2, 55--65.
[28]
Ward, T. B. (2004). Cognition, creativity, and entrepreneurship, Journal of business venturing, 19, 173--188.
[29]
Westerlund, B. (2009). (dis.) Design Space Exploration - co-operative creation of proposals for desired interactions with future artifacts. KTH, Stockholm.
[30]
Wong, W., Kotze, P., Read, J., Bannon, L. & Hvannberg, E. T. (2007). Inventivity in HCI Education: Lessons from Limerick, Proc. HCI Educators, 9--14.

Cited By

View all
  • (2017)Design of Digital Products in the Future: A Study of Interaction Design Students and Their Perceptions on Design IssuesDesign, User Experience, and Usability: Theory, Methodology, and Management10.1007/978-3-319-58634-2_53(740-754)Online publication date: 14-May-2017

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
DESIRE '11: Procedings of the Second Conference on Creativity and Innovation in Design
October 2011
358 pages
ISBN:9781450307543
DOI:10.1145/2079216
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • Eindhoven University of Technology Department of Industrial Design: Eindhoven University of Technology, Department of Industrial Design
  • European Union: European Union

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 October 2011

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. abstraction
  2. communication
  3. education
  4. interaction design
  5. practices
  6. representation
  7. skills

Qualifiers

  • Research-article

Conference

DESIRE '11
Sponsor:
  • Eindhoven University of Technology Department of Industrial Design
  • European Union
DESIRE '11: Creativity and Innovation in Design
October 19 - 21, 2011
Eindhoven, Netherlands

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)1
  • Downloads (Last 6 weeks)0
Reflects downloads up to 03 Mar 2025

Other Metrics

Citations

Cited By

View all
  • (2017)Design of Digital Products in the Future: A Study of Interaction Design Students and Their Perceptions on Design IssuesDesign, User Experience, and Usability: Theory, Methodology, and Management10.1007/978-3-319-58634-2_53(740-754)Online publication date: 14-May-2017

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media