research-article

Interest-based converge process: facilitating negotiation in collaborative design

Author:

Susana B. La Luz-HouchinAuthors Info & Claims

DESIRE '11: Procedings of the Second Conference on Creativity and Innovation in Design

Pages 233 - 244

https://doi.org/10.1145/2079216.2079251

Published: 19 October 2011 Publication History

Abstract

Trends in design, business and education point to increased demand for the role of interdisciplinary collaboration. Designers are incorporating stakeholders into a collaborative design process in various ways to share expertise, ideas, resources, and/or responsibilities for the sake of developing solutions to problems.

Conflict management is the leverage point for truly successful collaboration. While conflict is natural and desirable, if unmanaged, it will not go away, but only become more serious. Interest-based negotiation a method of managing conflict during which parties attempt to preserve their relationship and meet each side's needs as opposed to focusing on positions that may be incompatible.

Traditional design processes have multiple iterations of diverging/generating and converging/making decisions. If multiple people from varying backgrounds are involved in this process, the convergent stage most frequently gives rise to differing perspectives and conflict.

Given the high potential for conflict during convergent stages of a collaborative design process, the intent of this research is to develop a tool to help designers integrate interest-based negotiation into these stages for the purpose of facilitating collaborative design. By facilitating Interest-based negotiation during convergent stages with stakeholders, designers will be opening up their process to a more people-centered, collaborative perspective.

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Cited By

Zhang RTan ZSu Y(2022)Non-designers in Interdisciplinary Design: Facilitating Communication and Ideation Using Boundary Objects[ ] With Design: Reinventing Design Modes10.1007/978-981-19-4472-7_3(31-51)Online publication date: 6-Nov-2022
https://doi.org/10.1007/978-981-19-4472-7_3
LA LUZ‐HAWKINS S(2015)The Missing Tool in the Design Leadership Toolbox: Integrating Conflict Management into Collaborative DesignEthnographic Praxis in Industry Conference Proceedings10.1111/1559-8918.2015.010452015:1(132-145)Online publication date: Dec-2015
https://doi.org/10.1111/1559-8918.2015.01045

Interest-based converge process: facilitating negotiation in collaborative design
1. Human-centered computing

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cover image ACM Other conferences

DESIRE '11: Procedings of the Second Conference on Creativity and Innovation in Design

October 2011

358 pages

ISBN:9781450307543

DOI:10.1145/2079216

General Chairs:
Jean-Bernard Martens
Eindhoven University of Technology
,
Panos Markopoulos
Eindhoven University of Technology

Copyright © 2011 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Eindhoven University of Technology Department of Industrial Design: Eindhoven University of Technology, Department of Industrial Design
European Union: European Union

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 October 2011

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DESIRE '11

Sponsor:

Eindhoven University of Technology Department of Industrial Design
European Union

DESIRE '11: Creativity and Innovation in Design

October 19 - 21, 2011

Eindhoven, Netherlands

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Cited By

Zhang RTan ZSu Y(2022)Non-designers in Interdisciplinary Design: Facilitating Communication and Ideation Using Boundary Objects[ ] With Design: Reinventing Design Modes10.1007/978-981-19-4472-7_3(31-51)Online publication date: 6-Nov-2022
https://doi.org/10.1007/978-981-19-4472-7_3
LA LUZ‐HAWKINS S(2015)The Missing Tool in the Design Leadership Toolbox: Integrating Conflict Management into Collaborative DesignEthnographic Praxis in Industry Conference Proceedings10.1111/1559-8918.2015.010452015:1(132-145)Online publication date: Dec-2015
https://doi.org/10.1111/1559-8918.2015.01045

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