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Clinical communication preferences in an operating room suite: a proposed information-communication technology framework

Published: 26 October 2011 Publication History

Abstract

Background: A Hands-free Communication Device (HCD) system is an information and communication technology (ICT) being implemented to help OR staff respond to emergency situations. Methods: We purposefully sampled 18 OR staff to participate in semi-structured interviews and observations. Interview and observation data were transcribed and analyzed using a constant comparison method.
Results: OR staff described benefits and challenges associated with integrating the HCD system with the variety of already available (ICTs). Some subjects described sometimes-burdensome mental processes determining what technology to use given a particular clinical scenario.
Discussion: We propose a model that frames the decision-making process by which users determine which communication modality to use, given the perceived urgency of a communication, and the perceived availability of an intended message recipient.
Conclusion: Developers and implementers would do well to consider an ICT's impact on how it accounts for the urgency of communication, the availability of intended recipients, and users' abilities to integrate the ICT with already existing modalities.

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ISABEL '11: Proceedings of the 4th International Symposium on Applied Sciences in Biomedical and Communication Technologies
October 2011
949 pages
ISBN:9781450309134
DOI:10.1145/2093698
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • Universitat Pompeu Fabra
  • IEEE
  • Technical University of Catalonia Spain: Technical University of Catalonia (UPC), Spain
  • River Publishers: River Publishers
  • CTTC: Technological Center for Telecommunications of Catalonia
  • CTIF: Kyranova Ltd, Center for TeleInFrastruktur

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 October 2011

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Author Tags

  1. communication
  2. efficiency
  3. organizational
  4. patient care team/organization & administration
  5. wireless technology

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ISABEL '11
Sponsor:
  • Technical University of Catalonia Spain
  • River Publishers
  • CTTC
  • CTIF

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