research-article

A study of social behavior in collaborative user generated services

Authors:

Pengyan Yao,

Zheng Hu,

Zhenzhen Zhao,

Noël CrespiAuthors Info & Claims

ICUIMC '12: Proceedings of the 6th International Conference on Ubiquitous Information Management and Communication

Article No.: 28, Pages 1 - 6

https://doi.org/10.1145/2184751.2184786

Published: 20 February 2012 Publication History

Get Access

Abstract

User-generated content has become more and more popular. The success of collaborative content creation such as Wikipedia shows the level of user's accomplishments in knowledge sharing and socialization. In this paper we extend this research in the service domain, to explore users' social behavior in Collaborative User-Generated Services (Co-UGS). We create a model which is derived from a real social network with its behavior being similar to that of Co-UGS. The centrality approach of social network analysis is used to analyze Co-UGS simulation on this model. Three Co-UGS network actors are identified to distinguish users according to their reactions to a service, i.e. ignoring users, sharing users and co-creating users. Moreover, six hypotheses are proposed to keep the Co-UGS simulation. The results show that the Co-UGS network constructed by the sharing and co-creating users is a connected group superimposed on the basis of the social network of users. In addition, the feasibility of this simulation method is demonstrated along with the validity of applying social network analysis to the study of users' social behavior in Co-UGS.

References

[1]

J. Musser and Tim O'Reilly. 2006. Web 2.0:Principles and Best Practices. O'Reilly Radar.

Google Scholar

[2]

Z. Zhao, N. Laga, N. Crespi, "A Survey of User Generated Services. IEEE International Conference on Network Infrastructure and Digital Content" (IC-NIDC 2009), Beijing, China, Nov 6--8, 2009.

Crossref

Google Scholar

[3]

Z. Zhao, N. Laga and N. Crespi, "The Incoming Trends of End-user Driven Service Creation". Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering (LNICST), Volume 21, pp. 98--108, 2009, Springer-Verlag.

Crossref

Google Scholar

[4]

B. Gholami, and R. Safavi, "Harnessing Collective Intelligence: Wiki and Social Network from End-user Perspective", International Conference on e-Education, e-Business, e-Management and e-Learning, Sanya, China, January 22--January 24, 2009, pp. 242--246.

Digital Library

Google Scholar

[5]

Linton C. Freeman. "Centrality in social networks: conceptual clarification" {J}. Social Networks, 1979, 1: 215--239.

Google Scholar

[6]

Borgatti, S. P., Everett, M. G. and Freeman, L. C. 2002. Ucinet for Windows: Software for Social Network Analysis. Harvard, MA: Analytic Technologies.

Google Scholar

[7]

Stanford Large Network Dataset Collection, http://snap.stanford.edu/data/wiki-Vote.html

Google Scholar

[8]

Borgatti, S. P., Everett, M. G. and Freeman, L. C. 2002. Ucinet for Windows: Software for Social Network Analysis. Harvard, MA: Analytic Technologies.

Google Scholar

[9]

Borgatti, S. P., M. G. Everett, and L. C. Freeman. 1999. UCINET 6.0 Version 1.00. Natick: Analytic Technologie.

Google Scholar

Cited By

View all

Zhao Z(2019)Idea Crowdsourcing for Innovation: Fundamentals and RecommendationsManagement & Data Science10.36863/mds.a.121Online publication date: Apr-2019
https://doi.org/10.36863/mds.a.121
Li MBillert MDellermann DPeters CLeimeister J(2018)Einführung von Crowd-Based Support Dienstleistungen zur Verbesserung der SoftwareeinführungService Engineering10.1007/978-3-658-20905-6_9(133-149)Online publication date: 26-May-2018
https://doi.org/10.1007/978-3-658-20905-6_9

Index Terms

A study of social behavior in collaborative user generated services

Recommendations

Understanding user behavior in a local social media platform by social network analysis
MindTrek '11: Proceedings of the 15th International Academic MindTrek Conference: Envisioning Future Media Environments

Characterizing user behavior by social network analysis in social media has been an active research domain for a long time. However, much previous research has focused on the large-scale global social media such as Facebook, Wikipedia and Twitter. ...
Relations Between Social Capital and Use of ICT: A Social Network Analysis Approach

This article explores the relationship between social capital in a professional network and ICT use. It examines the context in which the main ICT networks are used and shows how they are conditioned by the social capital of an individual within their ...
Analyzing Close Friend Interactions in Social Media
SOCIALCOM '13: Proceedings of the 2013 International Conference on Social Computing

Social media has increasingly become an outlet for expression in society. Users of online social networks often associate with many other users who are all treated as "friends, " even if they do not have a strong connection, or what would be described ...

Comments

Information & Contributors

Information

Published In

ICUIMC '12: Proceedings of the 6th International Conference on Ubiquitous Information Management and Communication

February 2012

852 pages

ISBN:9781450311724

DOI:10.1145/2184751

Conference Chairs:
Suk-Han Lee
Sungkyunkwan University, Korea
,
Lajos Hanzo
University of Southampton, UK
,
Roslan Ismail
Universiti Kuala Lumpur, Malaysia
,
Program Chairs:
Dongsoo S. Kim
Indiana University
,
Min Young Chung
Sungkyunkwan University, Korea
,
Sang-Won Lee
Sungkyunkwan University, Korea

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 20 February 2012

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Funding Sources

Ministry of Science and Technology of the People's Republic of China
National 3rd Key Program

Conference

ICUIMC '12

Sponsor:

SIGAPP
SKKU

ICUIMC '12: The 6th International Conference on Ubiquitous Information Management and Communication

February 20 - 22, 2012

Kuala Lumpur, Malaysia

Acceptance Rates

Overall Acceptance Rate 251 of 941 submissions, 27%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

2
Total Citations
View Citations
142
Total Downloads

Downloads (Last 12 months)2
Downloads (Last 6 weeks)0

Reflects downloads up to 28 Feb 2025

Other Metrics

View Author Metrics

Citations

Cited By

View all

Zhao Z(2019)Idea Crowdsourcing for Innovation: Fundamentals and RecommendationsManagement & Data Science10.36863/mds.a.121Online publication date: Apr-2019
https://doi.org/10.36863/mds.a.121
Li MBillert MDellermann DPeters CLeimeister J(2018)Einführung von Crowd-Based Support Dienstleistungen zur Verbesserung der SoftwareeinführungService Engineering10.1007/978-3-658-20905-6_9(133-149)Online publication date: 26-May-2018
https://doi.org/10.1007/978-3-658-20905-6_9

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Abstract

References

Cited By

Index Terms

Recommendations

Understanding user behavior in a local social media platform by social network analysis

Relations Between Social Capital and Use of ICT: A Social Network Analysis Approach

Analyzing Close Friend Interactions in Social Media

Comments

Information

Published In

Sponsors

Publisher

Publication History

Permissions

Check for updates

Author Tags

Qualifiers

Funding Sources

Conference

Acceptance Rates

Contributors

Other Metrics

Bibliometrics

Article Metrics

Other Metrics

Citations

Cited By

Login options

Full Access

View options

PDF

eReader

Share

Share this Publication link

Share on social media

Affiliations