research-article

Best faces forward: a large-scale study of people search in the enterprise

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Tolga OralAuthors Info & Claims

CHI '12: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 1775 - 1784

https://doi.org/10.1145/2207676.2208310

Published: 05 May 2012 Publication History

Abstract

This paper presents Faces, an application built to enable effective people search in the enterprise. We take advantage of the popularity Faces has gained within a globally distributed enterprise to provide an extensive analysis of how and why people search is used within the organization. Our study is primarily based on an analysis of the Faces query log over a period of more than four months, with over a million queries and tens of thousands of users. The analysis results are presented across four dimensions: queries, users, clicks, and actions, and lay the foundation for further advancement and research on the topic.

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Cited By

Gómez-Zará DParas MTwyman MLane JDeChurch LContractor NBrewster SFitzpatrick GCox AKostakos V(2019)Who Would You Like to Work With?Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300889(1-15)Online publication date: 2-May-2019
https://dl.acm.org/doi/10.1145/3290605.3300889
Hui JEasterday MGerber E(2018)Distributed Apprenticeship in Online CommunitiesHuman–Computer Interaction10.1080/07370024.2018.146940934:4(328-378)Online publication date: 14-May-2018
https://doi.org/10.1080/07370024.2018.1469409
Guy I(2018)People Recommendation on Social MediaSocial Information Access10.1007/978-3-319-90092-6_15(570-623)Online publication date: 3-May-2018
https://doi.org/10.1007/978-3-319-90092-6_15
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Index Terms

Best faces forward: a large-scale study of people search in the enterprise
1. Human-centered computing
  1. Collaborative and social computing

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cover image ACM Conferences

CHI '12: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

May 2012

3276 pages

ISBN:9781450310154

DOI:10.1145/2207676

General Chair:
Joseph A. Konstan
University of Minnesota
,
Program Chairs:
Ed H. Chi
Google
,
Kristina Höök
Mobile Life at KTH

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 05 May 2012

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CHI '12: CHI Conference on Human Factors in Computing Systems

May 5 - 10, 2012

Texas, Austin, USA

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Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Gómez-Zará DParas MTwyman MLane JDeChurch LContractor NBrewster SFitzpatrick GCox AKostakos V(2019)Who Would You Like to Work With?Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300889(1-15)Online publication date: 2-May-2019
https://dl.acm.org/doi/10.1145/3290605.3300889
Hui JEasterday MGerber E(2018)Distributed Apprenticeship in Online CommunitiesHuman–Computer Interaction10.1080/07370024.2018.146940934:4(328-378)Online publication date: 14-May-2018
https://doi.org/10.1080/07370024.2018.1469409
Guy I(2018)People Recommendation on Social MediaSocial Information Access10.1007/978-3-319-90092-6_15(570-623)Online publication date: 3-May-2018
https://doi.org/10.1007/978-3-319-90092-6_15
Koesten LKacprzak ETennison JSimperl EMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)The Trials and Tribulations of Working with Structured DataProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025838(1277-1289)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3025838
(2017)KMS re-contextualization - recognizing learnings from OMIS researchVINE Journal of Information and Knowledge Management Systems10.1108/VJIKMS-05-2016-002147:3(302-318)Online publication date: 14-Aug-2017
https://dl.acm.org/doi/10.1108/VJIKMS-05-2016-0021
Guy IPizzato LSen SGeyer WFreyne JCastells P(2016)People Recommendation TutorialProceedings of the 10th ACM Conference on Recommender Systems10.1145/2959100.2959196(431-432)Online publication date: 7-Sep-2016
https://dl.acm.org/doi/10.1145/2959100.2959196
Kuzminykh ALank EFoth MJu WSchroeter RViller S(2016)People Searched by PeopleProceedings of the 2016 ACM Conference on Designing Interactive Systems10.1145/2901790.2901853(749-760)Online publication date: 4-Jun-2016
https://dl.acm.org/doi/10.1145/2901790.2901853
Guy IWerthner HZanker MGolbeck JSemeraro G(2015)The Role of User Location in Personalized Search and RecommendationProceedings of the 9th ACM Conference on Recommender Systems10.1145/2792838.2799502(236-236)Online publication date: 16-Sep-2015
https://dl.acm.org/doi/10.1145/2792838.2799502
Guy ILevin RDaniel TBolshinsky EBaeza-Yates RLalmas MMoffat ARibeiro-Neto B(2015)Islands in the StreamProceedings of the 38th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/2766462.2767746(665-674)Online publication date: 9-Aug-2015
https://dl.acm.org/doi/10.1145/2766462.2767746
Huang STunkelang DKarahalios KGeva STrotman ABruza PClarke CJärvelin K(2014)The role of network distance in linkedin people searchProceedings of the 37th international ACM SIGIR conference on Research & development in information retrieval10.1145/2600428.2609461(867-870)Online publication date: 3-Jul-2014
https://dl.acm.org/doi/10.1145/2600428.2609461
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