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Managing user experience teams: lessons from case studies, and establishing best practices

Published: 05 May 2012 Publication History

Abstract

This workshop is based on the initial findings from the CHI 2011 workshop, and focuses on managing cross-disciplinary teams for product and corporate success. The workshop brings together a diverse group of leaders in order to create a set of best practices and guidelines specific to a variety of topics that are important to the success of managers and their teams. Emphasis is placed on cross disciplinary teams, corporate culture and environment, and international factors.

References

[1]
Bias, R. G, and Mayhew, D. J. Cost Justifying Usability, Second Edition, An Update for the Internet Age. Morgan Kaufman, 2005.
[2]
Klemmer, E. T. Ergonomics: Harness the Power of Human Factors in Your Business, Ablex, Norwood, NJ, 1989.
[3]
Lund, A. User Experience Management: Essential Skills for Leading Effective UX Teams. New York: Morgan Kaufman. 2011.
[4]
Righi, C., and James, J. User-Centered Design Stories: Real World UCD Case Studies. Morgan Kaufman, 2007.
[5]
Rosenbaum, S., Rohn, J. A., Humburg, J. A Toolkit for Strategic Usability: Results from Workshops, Panels, and Surveys. CHI Proceedings (The Hague, The Netherlands), 2000.

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  • (2013)UX managementCHI '13 Extended Abstracts on Human Factors in Computing Systems10.1145/2468356.2468789(2413-2418)Online publication date: 27-Apr-2013

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Published In

cover image ACM Conferences
CHI EA '12: CHI '12 Extended Abstracts on Human Factors in Computing Systems
May 2012
2864 pages
ISBN:9781450310161
DOI:10.1145/2212776

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 05 May 2012

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Author Tags

  1. design
  2. management
  3. method
  4. organizations
  5. practice
  6. research
  7. technique
  8. user experience

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CHI '12
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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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CHI 2025
ACM CHI Conference on Human Factors in Computing Systems
April 26 - May 1, 2025
Yokohama , Japan

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  • (2013)UX managementCHI '13 Extended Abstracts on Human Factors in Computing Systems10.1145/2468356.2468789(2413-2418)Online publication date: 27-Apr-2013

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