Agnieszka (Aga) Szóstek
ABSTRACT
This study aimed to acquire an excerpt of insights about UX management practices at Microsoft research and development departments. Related work points out at a two-fold role of UX managers. They are responsible for fostering their team to become independent and self-manageable. Furthermore, their job concerns raising awareness about the value of the user-centered design approach within their organization. This article describes a number of strategies applied at Microsoft Redmond to achieve these two objectives. The described management practices could serve as a guideline helping other UX managers to run their teams and propagate UX values within their organizations.
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Index Terms
- A look into some practices behind microsoft UX management
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