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Can business process modeling bridge the gap between business and information systems?

Published: 26 March 2012 Publication History

Abstract

Early efforts on bridging the communication gap between a business and its IT systems have resulted in several business analysis and modeling techniques. Most recently, BPMN is rapidly consolidating its position as the established standard for modeling business processes. Yet, research shows that BPMN still lacks comprehensive constructs for representing some core business concepts, including business goals, non-functional requirements and resources. The purpose of this paper is to use Zachman Framework to assess BPMN's modeling capabilities and to identify its modeling gaps. The motivation of the paper is to provide a better understanding of the suitability of BPMN as a business process modeling language for bridging the gap between business and its information systems.

References

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W. M. Carlson, Business Information Analysis and Integration Technique (BIAIT) -- The New Horizon, Data Base, 1979.
[2]
J. Mylopoulos, L. Chung, E. Yu. From Object-Oriented to Goal-Oriented Requirements Analysis, Comm. the ACM, vol. 42, no. 1, January 1999, 31--37.
[3]
J. Recker, Opportunities and Constraints: The Current Struggle with BPMN, Business Process Management Journal, vol. 16, no. 1, 2010, 181--201.
[4]
K. Saeedi, L. Zhao, and P. R. F. Sampaio, Extending BPMN for Supporting Customer-Facing Service Quality Requirements, Proc. 7th Int. Conf. Web Services (ICWS), IEEE Computer Society Press. 2010, 616--623.
[5]
T. J. Schriber, Fundamentals of Flowcharting, Wiley, New York, 1969.
[6]
S. A. White, Introduction to BPMN, May 2004, available at: www.bpmn.org.
[7]
J. A. Zachman, The Zachman Framework: A Primer for Enterprise Engineering and Manufacturing (electronic book), 2003, Available through http://www.zachmaninternational.com.

Cited By

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  • (2022)Business Process Management Bridging Marketing and IT: Transformation Model for Customer Journey Maps and BPMNSubject-Oriented Business Process Management. Dynamic Digital Design of Everything – Designing or being designed?10.1007/978-3-031-19704-8_6(95-114)Online publication date: 15-Nov-2022
  • (2019)XVSM Micro-Room Process ModelerInternational Journal of Cooperative Information Systems10.1142/S0218843019500047(1950004)Online publication date: 26-May-2019
  • (2019)A method to evaluate quality of modelling languages based on the Zachman reference taxonomySoftware Quality Journal10.1007/s11219-018-9434-627:3(1239-1269)Online publication date: 2-Feb-2019
  • Show More Cited By

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Published In

cover image ACM Conferences
SAC '12: Proceedings of the 27th Annual ACM Symposium on Applied Computing
March 2012
2179 pages
ISBN:9781450308571
DOI:10.1145/2245276
  • Conference Chairs:
  • Sascha Ossowski,
  • Paola Lecca

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 March 2012

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Author Tags

  1. BPMN
  2. business process modeling
  3. business-IT gap
  4. zachman enterprise engineering framework

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SAC 2012
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SAC 2012: ACM Symposium on Applied Computing
March 26 - 30, 2012
Trento, Italy

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SAC '12 Paper Acceptance Rate 270 of 1,056 submissions, 26%;
Overall Acceptance Rate 1,650 of 6,669 submissions, 25%

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The 40th ACM/SIGAPP Symposium on Applied Computing
March 31 - April 4, 2025
Catania , Italy

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Cited By

View all
  • (2022)Business Process Management Bridging Marketing and IT: Transformation Model for Customer Journey Maps and BPMNSubject-Oriented Business Process Management. Dynamic Digital Design of Everything – Designing or being designed?10.1007/978-3-031-19704-8_6(95-114)Online publication date: 15-Nov-2022
  • (2019)XVSM Micro-Room Process ModelerInternational Journal of Cooperative Information Systems10.1142/S0218843019500047(1950004)Online publication date: 26-May-2019
  • (2019)A method to evaluate quality of modelling languages based on the Zachman reference taxonomySoftware Quality Journal10.1007/s11219-018-9434-627:3(1239-1269)Online publication date: 2-Feb-2019
  • (2014)Capability Modeling: Initial ExperiencesPerspectives in Business Informatics Research10.1007/978-3-319-11370-8_1(1-14)Online publication date: 2014
  • (2013)Communicating ideas in computer-supported modeling tasksProceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I10.1007/978-3-642-39232-0_36(320-329)Online publication date: 21-Jul-2013
  • (2012)An Integration Framework for Multi-perspective Business Process ModelingProceedings of the 2012 IEEE Ninth International Conference on Services Computing10.1109/SCC.2012.29(33-40)Online publication date: 24-Jun-2012

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