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A field study of a multi-touch display at a conference

Published: 21 May 2012 Publication History

Abstract

Large interactive displays are increasingly used in public spaces. Yet, it is still a challenge to understand how people behave when faced with such displays in their real life, not only when they are used for entertainment (or advertising), but also when they mediate more purposeful tasks. Do people feel shy? Are they willing to interact? Are they satisfied with the services offered and will they come back to use them again? To answer such questions, these systems have to be evaluated in the field so as to understand their actual impact on users in the real life. This paper first introduces an initial evaluation framework, aimed at highlighting some of the variables involved in understanding the impact of large display installations. Then, it applies the framework to analyze users' behavior and their experience with a large display installed at an international conference. Results highlighted that people showed greater interest in those services that, despite a lower appeal, supported them in carrying out useful tasks.

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Cited By

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  • (2024)NearFetch: Enhancing Touch-Based Mobile Interaction on Public Displays with an Embedded Programmable NFC ArrayProceedings of the 26th International Conference on Multimodal Interaction10.1145/3678957.3685749(234-243)Online publication date: 4-Nov-2024
  • (2020)An Acceptance Test for Assistive RobotsSensors10.3390/s2014391220:14(3912)Online publication date: 14-Jul-2020
  • (2020)The Influence of Social Embarrassment on Engagement with Publicly Displayed Digital ContentHCI International 2020 – Late Breaking Posters10.1007/978-3-030-60700-5_57(450-458)Online publication date: 8-Nov-2020
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    cover image ACM Other conferences
    AVI '12: Proceedings of the International Working Conference on Advanced Visual Interfaces
    May 2012
    846 pages
    ISBN:9781450312875
    DOI:10.1145/2254556
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Consulta Umbria SRL
    • University of Salerno: University of Salerno

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 21 May 2012

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    Author Tags

    1. evaluation
    2. field study
    3. multi-touch display

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    • Research-article

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    • Regione Puglia

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    AVI'12
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    • University of Salerno

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    Overall Acceptance Rate 128 of 490 submissions, 26%

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    Cited By

    View all
    • (2024)NearFetch: Enhancing Touch-Based Mobile Interaction on Public Displays with an Embedded Programmable NFC ArrayProceedings of the 26th International Conference on Multimodal Interaction10.1145/3678957.3685749(234-243)Online publication date: 4-Nov-2024
    • (2020)An Acceptance Test for Assistive RobotsSensors10.3390/s2014391220:14(3912)Online publication date: 14-Jul-2020
    • (2020)The Influence of Social Embarrassment on Engagement with Publicly Displayed Digital ContentHCI International 2020 – Late Breaking Posters10.1007/978-3-030-60700-5_57(450-458)Online publication date: 8-Nov-2020
    • (2016)Demonstration of MyAppCornerProceedings of the 20th International Academic Mindtrek Conference10.1145/2994310.2994343(445-448)Online publication date: 17-Oct-2016
    • (2015)Interaction with Large DisplaysACM Computing Surveys10.1145/268262347:3(1-38)Online publication date: 17-Feb-2015
    • (2015)DMS2015-26Journal of Visual Languages and Computing10.1016/j.jvlc.2015.10.02031:PB(206-214)Online publication date: 1-Dec-2015
    • (2014)Exploring delegate engagement with an augmented conferenceProceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing10.1145/2632048.2632068(833-843)Online publication date: 13-Sep-2014

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