ABSTRACT
Remote participatory prototyping is characterised by extended periods of engagement, working directly with participants in the context of real-world problem settings, and by the use of social technologies. This paper reports a prototyping activity that aimed to design web-based software, over a three-month period, to support people's 'everyday' travel planning. Participants were supported in creating software prototypes in the context of their real-world travel activities. The aim was to gain insight into the phenomena of unstructured, ad-hoc, planning as it occurs in the context of everyday life, as opposed to the deliberative, structured planning processes that are common in organisational contexts. This research examined the process of remote prototyping as a design method, enabled by social technologies. Remote participatory prototyping was used to support three concurrent activities: the design of a new software artefact; the use of the prototype as a means to gain insight into a social phenomena; and a cyclical process of reflective discussion that constituted a mutual learning activity between researchers and research participants.
- Bodker, S. 1990, 'Through the interface: A human activity approach to user interface design'. Google ScholarDigital Library
- Bødker, S. & Grøønbæk, K. 1991, 'Cooperative prototyping: users and designers in mutual activity', International Journal of Man-Machine Studies, vol. 34, no. 3, pp. 453--478. Google ScholarDigital Library
- Dittrich, Y., Erikson, S. & Hansson, C. 2002, 'PD in the Wild; Evolving practices of Design in Use', pp. 124--134.Google Scholar
- Ferber, R. 1977, 'Research by convenience', Journal of Consumer Research, pp. 57--58.Google ScholarCross Ref
- Fitton, D., Cheverst, K., Kray, C., Dix, A., Rouncefield, M. & Saslis-Lagoudakis, G. 2005, 'Rapid prototyping and user-centered design of interactive display-based systems', Pervasive Computing, IEEE, vol. 4, no. 4, pp. 58--66. Google ScholarDigital Library
- Gaver, W., Boucher, A., Pennington, S. & Walker, B. 2004, 'Cultural probes and the value of uncertainty', interactions, vol. 11, no. 5, pp. 53--56. Google ScholarDigital Library
- Greenbaum, J. & Kyng, M. 1991, Design at work: Cooperative design of computer systems, L. Erlbaum Associates Inc. Hillsdale, NJ, USA. Google ScholarDigital Library
- Hagen, P. & Robertson, T. 2009, 'Dissolving boundaries: social technologies and participation in design', ACM, pp. 129--136. Google ScholarDigital Library
- Hagen, P. & Robertson, T. 2010, 'Social technologies: challenges and opportunities for participation', ACM, pp. 31--40. Google ScholarDigital Library
- Hargreaves, D. M. G. & Robertson, T. 2010, 'Planning travel as everyday design', ACM, pp. 21--24. Google ScholarDigital Library
- Jones, M. C., Floyd, I. R. & Twidale, M. B. 2007, Patchwork Prototyping with Open Source Software.Google Scholar
- Kensing, F. & Blomberg, J. 1998, 'Participatory design: Issues and concerns', Computer Supported Cooperative Work (CSCW), vol. 7, no. 3, pp. 167--185. Google ScholarDigital Library
- Nielsen, J. 1993, Usability engineering, Morgan Kaufmann. Google ScholarDigital Library
- Rudd, J., Stern, K. & Isensee, S. 1996, 'Low vs. high-fidelity prototyping debate', interactions, vol. 3, no. 1, pp. 76--85. Google ScholarDigital Library
- Schuler, D. & Namioka, A. 1993, Participatory design: Principles and practices, Lawrence Erlbaum Associates. Google ScholarDigital Library
- Strauss, A. 1987, Qualitative analysis for social scientists, Cambridge Univ Pr.Google Scholar
- Suchman, L., Trigg, R. & Blomberg, J. 2002, 'Working artefacts: ethnomethods of the prototype', British Journal of Sociology, vol. 53, no. 2, pp. 163--179Google ScholarCross Ref
Index Terms
- Remote participatory prototyping enabled by emerging social technologies
Recommendations
Social technologies: challenges and opportunities for participation
PDC '10: Proceedings of the 11th Biennial Participatory Design ConferenceThis paper is about new forms of participation that are enabled as a result of social technologies. The premise is that social technologies simultaneously create and demand an engagement with the dynamic relations of design and use and that this gives ...
Dissolving boundaries: social technologies and participation in design
OZCHI '09: Proceedings of the 21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group: Design: Open 24/7The emphasis on participation in social technologies challenges some of our traditional assumptions about the role of users and designers in design. It also exposes some of the limitations and assumptions about design embedded in our traditional models ...
Social technologies and knowledge sharing within and across organizations
GROUP '12: Proceedings of the 2012 ACM International Conference on Supporting Group WorkThis doctoral research empirically investigates the role of various social technologies in informal knowledge sharing practices within and across organizations. Social technologies include both (a) traditional social technologies (e.g., email, phone and ...
Comments