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Growth rate analysis of e-Government development

Published: 16 September 2012 Publication History

Abstract

This paper addresses growth rate of e-Government sophistication level by comparing the corresponding e-Government services' benchmarks carried out in European countries.
We have defined a methodology based on new indicators that define growth rate of e-Government development. This analysis was initiated by extensive amount of information about sophistication level of e-Government services for individual countries and is used to measure, analyze and compare the growth. We introduced two indicators: annual growth and growth period. We have also defined clusters about typical behavior of each indicator and show how obtained results define categorization.

References

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Digital agenda, eGovernment benchmark report - historical data, Feb 2011.
[2]
Capgemini. Online availability of public services: How is Europe progressing? Web based survey on electronic public services report of the 6th measurement, June 2006.
[3]
Capgemini, R. Europe, IDC, Sogeti, and DTI. Smarter, Faster, Better eGovernment: 8th Benchmark Measurement, Nov 2009.
[4]
eSEE Working Group. Stability Pact for South Eastern Europe.
[5]
M. Gusev, K. Kiroski, M. Kostoska, K. Budimovski, and V. Trajkovikj. Growth rate categorization of e-Government development 2012. In Proccedings of 10th International Conference for Informatics and Information Technology - CIIT, 2012.
[6]
M. Gusev, D. Spasov, and G. Armenski. Growth of eGovernment Services in Macedonia (online sophistication of eGovernment services). Informatica (Slovenia), pages 397--406, 2007.
[7]
V. Zarimpas, M. Grouztidou, and D. Anastasiadou. Assessing e-readiness in SEE countries: Perceptions towards e-government public services. In BCI, pages 141--147, 2009.

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  1. Growth rate analysis of e-Government development

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      cover image ACM Other conferences
      BCI '12: Proceedings of the Fifth Balkan Conference in Informatics
      September 2012
      312 pages
      ISBN:9781450312400
      DOI:10.1145/2371316
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Sponsors

      • MSTD: Ministry of Education, Science and Technological Development - Serbia
      • Novi Sad: Faculty of Technical Sciences, University of Novi Sad

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 16 September 2012

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      Author Tags

      1. benchmark
      2. e-government
      3. e-services
      4. growth rate
      5. online sophistication

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      • Research-article

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      BCI '12
      Sponsor:
      • MSTD
      • Novi Sad
      BCI '12: Balkan Conference in Informatics, 2012
      September 16 - 20, 2012
      Novi Sad, Serbia

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      Overall Acceptance Rate 97 of 250 submissions, 39%

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