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User study of the subjective quality of mobile streaming service

Published: 21 September 2012 Publication History

Abstract

The number of smartphone users has increased markedly in recent years. They enjoy multimedia services, such as video streaming, unconstrained by time and place. However, mobile streaming services require a high throughput, and may have an impact on network capacity. The control of service quality is important from both the perspective of user experience and network quality. However, the quality of a video service has mainly been evaluated by examining the picture quality. It is less common to use a network design viewpoint to evaluate video streaming services. In this paper, we discuss the subjective quality of streaming video on mobile terminals. The main contribution of this paper is to quantitatively show the relation between the overall satisfaction, network quality and picture quality, based on the results of the user study.

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Cited By

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  • (2024)Model for Subjective Evaluation of Video Quality Considering User Perception of 5G TechnologyHuman Interface and the Management of Information10.1007/978-3-031-60114-9_22(304-319)Online publication date: 1-Jun-2024

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cover image ACM Conferences
MobileHCI '12: Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services companion
September 2012
278 pages
ISBN:9781450314435
DOI:10.1145/2371664

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 September 2012

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Author Tags

  1. human-centered design: waiting time
  2. mobile streaming
  3. resolution
  4. service quality
  5. user experience

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Overall Acceptance Rate 202 of 906 submissions, 22%

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View all
  • (2024)Model for Subjective Evaluation of Video Quality Considering User Perception of 5G TechnologyHuman Interface and the Management of Information10.1007/978-3-031-60114-9_22(304-319)Online publication date: 1-Jun-2024

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