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Development of end-user-centered EUD software

Published:03 October 2012Publication History

ABSTRACT

The growth of ICT (Information and Communication Technology) has recently motivated end users, with no computer science skills, to take an active role in the computing world by building and customizing software artifacts on their own according to specific needs. This trend has gradually transformed end users into programmers or software designers, thus taking part in technical development activities. However, this fact may introduce a risk factor and produce a significant socioeconomic impact in the way software is produced by such users, unbalancing the roles of both programmers and end users by giving technical roles to unskilled users. This article discusses such issues and proposes guidelines for enhancing design principles and assisting end users in most complex parts of domain-software customization, rather than enabling the user to program or manage software directly. To this end, in this paper three supporting tools are introduced to provide end users with authoring environments to easily customize software. The tools have been created under a user-centered paradigm, also evaluated in order to measure its usability and demonstrate the scope and adequacy for the end-user's domain.

References

  1. Borges, C. R. and Macías, J. A. Feasible Database Querying Using a Visual End-User Approach. Proceedings of the 2010 ACM SIGCHI Symposium on Engineering Interactive Computing Systems (EICS 2010), Berlin, Germany, 19--23 June 2010, pp. 187--192. Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Klann, M.; Fit, F.: End-User Development. D1.1 Roadmap. Proceedings of the End User Development Workshop at CHI Conference. Ft. Lauderdale, Florida, USA. April 5--10, 2003.Google ScholarGoogle Scholar
  3. Lieberman, H., Paternò, F., and Wulf, V. (eds). End-User Development. HCI Series. Springer Verlag, 2006. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Macías, J. A. Intelligent Assistance in Authoring Dynamically-Generated Web Interfaces. World Wide Web. Springer, 11, 2, 1008, pp. 253--286. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Rojas, L and Macías, J. A. End-User Support for Information Architecture Analysis in Interactive Web Applications. Proceedings of the 13th IFIP TC 13 International Conference (Interact 2011). Lisbon, Portugal, September 5--9, 2011, pp. 515--518. Google ScholarGoogle ScholarDigital LibraryDigital Library

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          cover image ACM Other conferences
          INTERACCION '12: Proceedings of the 13th International Conference on Interacción Persona-Ordenador
          October 2012
          193 pages
          ISBN:9781450313148
          DOI:10.1145/2379636

          Copyright © 2012 Author

          Publisher

          Association for Computing Machinery

          New York, NY, United States

          Publication History

          • Published: 3 October 2012

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          Overall Acceptance Rate109of163submissions,67%

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