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The science of computer allocations

Published:15 October 2012Publication History

ABSTRACT

Computing and Information Services at Vassar College replace and refreshes all college-owned computer hardware on a 4-year replacement cycle. Roughly 25% of all campus computers, including classrooms and labs, are replaced during the summer of each year (June, July, and August). All regular employees and tenure/tenure-track faculty receive new computers with up-to-date operating systems. We visit each scheduled office as a team to ensure the process is as efficient and as least disruptive to the department's workflow as possible. We provided detailed documentation to all techs so that everyone is on the same page and we leave the users with a wealth of resources and available training options to make them comfortable with their new computing environment. Our User Services group has worked to perfect this process year after year. Join us to learn more about the consultation plan, imaging process, asset tracking, documentation, recycle procedure and of course, good spirits and teamwork, that makes our Allocations machine tick. Discussion to follow.

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  1. The science of computer allocations

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    • Published in

      cover image ACM Conferences
      SIGUCCS '12: Proceedings of the 40th annual ACM SIGUCCS conference on User services
      October 2012
      262 pages
      ISBN:9781450314947
      DOI:10.1145/2382456

      Copyright © 2012 ACM

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 15 October 2012

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