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Exploring social media usage in Saudi e-government websites

Authors:

Hend S. Al-Khalifa,

Muna S. Al-Razgan,

Nora I. Al-Rajebah,

Ameera M. AlmasoudAuthors Info & Claims

ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance

Pages 243 - 247

https://doi.org/10.1145/2463728.2463776

Published: 22 October 2012 Publication History

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Abstract

Many governments worldwide have employed social media services to increase their openness and transparency. These services have played an important role in bridging the gap between governments and citizens and increase the interaction with each other. This paper explores the prevalence of social media services in Saudi e-Government agencies' websites and analyzes their patterns of usage.

Using a comprehensive analysis of 170 Saudi government websites, we found that Twitter, Facebook and YouTube were the most commonly used social media services among e-Government agencies, and they were utilized as a one-way communication channel.

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Cited By

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Albahlal B(2021)An Examination of Factors Influencing Government Employees to Adopt and Use Social MediaDiversity, Divergence, Dialogue10.1007/978-3-030-71292-1_32(421-432)Online publication date: 19-Mar-2021
https://doi.org/10.1007/978-3-030-71292-1_32
Altayar M(2018)Investigating the Use of Web 2.0 Technologies and Their Presence in Saudi Government Agencies' WebsitesApplication Development and Design10.4018/978-1-5225-3422-8.ch058(1371-1390)Online publication date: 2018
https://doi.org/10.4018/978-1-5225-3422-8.ch058
Altayar M(2016)Investigating the Use of Web 2.0 Technologies and their Presence in Saudi Government Agencies' WebsitesInternational Journal of Technology Diffusion10.4018/IJTD.20160401047:2(63-80)Online publication date: 1-Apr-2016
https://dl.acm.org/doi/10.4018/IJTD.2016040104
Show More Cited By

Index Terms

Exploring social media usage in Saudi e-government websites
1. Applied computing
  1. Law, social and behavioral sciences
    1. Psychology
    2. Sociology

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Published In

ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance

October 2012

547 pages

ISBN:9781450312004

DOI:10.1145/2463728

Conference Chairs:
David Ferriero
National Archives and Records Administration
,
Theresa Pardo
University at Albany
,
Haiyan Qian
UN Department of Economic and Social Affairs
,
Editors:
J. Ramon Gil-Garcia
Centro de Investigación y Docencia Económicas, Mexico
,
Natalie Helbig
Center for Technology in Government, SUNY, United States
,
Adegboyega Ojo
United Nations University, Macao

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 22 October 2012

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ICEGOV '12

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Macao Foundation, Macao SAR Govt
University at Albany - State University of New York

ICEGOV '12: 6th International Conference on Theory and Practice of Electronic Governance

October 22 - 25, 2012

New York, Albany, USA

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ICEGOV '12 Paper Acceptance Rate 23 of 98 submissions, 23%;

Overall Acceptance Rate 350 of 865 submissions, 40%

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Albahlal B(2021)An Examination of Factors Influencing Government Employees to Adopt and Use Social MediaDiversity, Divergence, Dialogue10.1007/978-3-030-71292-1_32(421-432)Online publication date: 19-Mar-2021
https://doi.org/10.1007/978-3-030-71292-1_32
Altayar M(2018)Investigating the Use of Web 2.0 Technologies and Their Presence in Saudi Government Agencies' WebsitesApplication Development and Design10.4018/978-1-5225-3422-8.ch058(1371-1390)Online publication date: 2018
https://doi.org/10.4018/978-1-5225-3422-8.ch058
Altayar M(2016)Investigating the Use of Web 2.0 Technologies and their Presence in Saudi Government Agencies' WebsitesInternational Journal of Technology Diffusion10.4018/IJTD.20160401047:2(63-80)Online publication date: 1-Apr-2016
https://dl.acm.org/doi/10.4018/IJTD.2016040104
Alrashed TAlmahmoud JAlrished MAlsubaiee SAlsaleh MOlascoaga C(2016)Social Communities in Urban Mobility SystemsSocial Computing and Social Media10.1007/978-3-319-39910-2_17(177-187)Online publication date: 22-Jun-2016
https://doi.org/10.1007/978-3-319-39910-2_17
Hasan M(2015)E-Government Service Research DevelopmentInternational Journal of E-Services and Mobile Applications10.4018/ijesma.20150101027:1(22-49)Online publication date: 1-Jan-2015
https://dl.acm.org/doi/10.4018/ijesma.2015010102
Hasan M(2015)E-Government Service Research DevelopmentPublic Affairs and Administration10.4018/978-1-4666-8358-7.ch025(538-568)Online publication date: 2015
https://doi.org/10.4018/978-1-4666-8358-7.ch025
Al-Khalifa HGarcia R(2013)The State of Social Media in Saudi Arabia’s Higher EducationInternational Journal of Technology and Educational Marketing10.4018/ijtem.20130101053:1(65-76)Online publication date: 1-Jan-2013
https://doi.org/10.4018/ijtem.2013010105

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Investigating the Use of Web 2.0 Technologies and their Presence in Saudi Government Agencies' Websites

Using social media to increase e-government adoption in developing countries

E-Government Meets Social Media: Realities and Risks

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