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An empirical analysis of characteristics of useful comments in social media

Published: 02 May 2013 Publication History

Abstract

User-generated comments in online social media have recently attracted increasing attention with regard to the integration of end users' knowledge with the creation of new descriptive annotations for media resources (such as exploiting a comment written on a Flickr photo in order to create descriptive annotations for the photo). However, users have different levels of expertise and the content quality of comments varies from useful to useless. In this paper, we compare the characteristics of useful comments on different platforms (YouTube and Flickr) and we propose a method for inferring useful comments. We provide an analysis of the impact of different textual, semantic, and user features on the proposed inference method.

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Halpin, H., Robu, V., and Shepherd, H. The complex dynamics of collaborative tagging. In Proceedings of the 16th international conference on World Wide Web, WWW '07 (2007).
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Tausczik, Y. R., and Pennebaker, J. W. The psychological meaning of words: Liwc and computerized text analysis methods.
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Wagner, C., Rowe, M., Strohmaier, M., and Alani, H. What catches your attention? an empirical study of attention patterns in community forums. In ICWSM (2012).

Cited By

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  • (2021)Beyond Entertainment: Unpacking Danmaku and Comments' Role of Information Sharing and Sentiment Expression in Online Crisis VideosProceedings of the ACM on Human-Computer Interaction10.1145/34795555:CSCW2(1-27)Online publication date: 18-Oct-2021
  • (2019)Finding Informative Comments for Video ViewingSN Computer Science10.1007/s42979-019-0048-21:1Online publication date: 21-Nov-2019
  • (2016)EDAHT: An Expertise Degree Analysis Model for Mass Comments in the E-Commerce SystemAdvanced Data Mining and Applications10.1007/978-3-319-49586-6_32(472-480)Online publication date: 13-Nov-2016
  • Show More Cited By

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  1. An empirical analysis of characteristics of useful comments in social media

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      cover image ACM Conferences
      WebSci '13: Proceedings of the 5th Annual ACM Web Science Conference
      May 2013
      481 pages
      ISBN:9781450318891
      DOI:10.1145/2464464
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      New York, NY, United States

      Publication History

      Published: 02 May 2013

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      Author Tags

      1. social media
      2. usefulness prediction
      3. user-generated comments

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      WebSci '13
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      WebSci '13: Web Science 2013
      May 2 - 4, 2013
      Paris, France

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      Overall Acceptance Rate 245 of 933 submissions, 26%

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      View all
      • (2021)Beyond Entertainment: Unpacking Danmaku and Comments' Role of Information Sharing and Sentiment Expression in Online Crisis VideosProceedings of the ACM on Human-Computer Interaction10.1145/34795555:CSCW2(1-27)Online publication date: 18-Oct-2021
      • (2019)Finding Informative Comments for Video ViewingSN Computer Science10.1007/s42979-019-0048-21:1Online publication date: 21-Nov-2019
      • (2016)EDAHT: An Expertise Degree Analysis Model for Mass Comments in the E-Commerce SystemAdvanced Data Mining and Applications10.1007/978-3-319-49586-6_32(472-480)Online publication date: 13-Nov-2016
      • (2014)What makes your opinion popular?Proceedings of the 29th Annual ACM Symposium on Applied Computing10.1145/2554850.2554911(598-603)Online publication date: 24-Mar-2014

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