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When the tissue box says "Bless You": using speech to build socially interactive objects

Authors:

Haiyan Jia,

Mu Wu,

Eunhwa Jung,

Alice Shapiro,

S. Shyam SundarAuthors Info & Claims

CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems

Pages 1635 - 1640

https://doi.org/10.1145/2468356.2468649

Published: 27 April 2013 Publication History

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Abstract

From the Internet of things to ubiquitous computing, smart objects are everywhere and have become an increasingly significant part of the information supply chain. However, these objects remain invisible to end-users mostly because they do not interact with them. Our project is devoted to brainstorming different design possibilities for building interfaces for these smart objects. This paper explores one such possibility-outfitting the object with a speech interface. Study participants (N = 63) witnessed the experimenter sneezing, followed by a "Bless You" from either a nearby tissue box, a robot in the room, or a person in the room. Surprisingly, users found the speaking tissue box to be as social and agentic as a humanoid robot and a human. We also found significant moderating effects of users' preference for consistency, parasocial tendency and power usage. Participants who scored high on these traits were more likely to regard the study object as intelligent and likeable. Users also tended to show the same non-verbal reactions to the tissue box as they would to a human or a robot.

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Cited By

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Mildner TCooney OMeck ABartl MSavino GDoyle PGaraialde DClark LSloan JWenig NMalaka RNiess J(2024)Listening to the Voices: Describing Ethical Caveats of Conversational User Interfaces According to Experts and Frequent UsersProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642542(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642542
Abdulrahman ARichards D(2022)Is Natural Necessary? Human Voice versus Synthetic Voice for Intelligent Virtual AgentsMultimodal Technologies and Interaction10.3390/mti60700516:7(51)Online publication date: 27-Jun-2022
https://doi.org/10.3390/mti6070051
Kang HKim KWang S(2022)Can the Internet of Things Persuade Me? An Investigation Into Power Dynamics in Human-Internet of Things InteractionFrontiers in Psychology10.3389/fpsyg.2022.88311013Online publication date: 28-Jun-2022
https://doi.org/10.3389/fpsyg.2022.883110
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Index Terms

When the tissue box says "Bless You": using speech to build socially interactive objects
1. Human-centered computing

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CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems

April 2013

3360 pages

ISBN:9781450319522

DOI:10.1145/2468356

General Chair:
Wendy E. Mackay
INRIA
,
Program Chairs:
Stephen Brewster
Glasgow University
,
Susanne Bødker
University of Aarhus

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 27 April 2013

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CHI '13: CHI Conference on Human Factors in Computing Systems

April 27 - May 2, 2013

Paris, France

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CHI EA '13 Paper Acceptance Rate 630 of 1,963 submissions, 32%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Mildner TCooney OMeck ABartl MSavino GDoyle PGaraialde DClark LSloan JWenig NMalaka RNiess J(2024)Listening to the Voices: Describing Ethical Caveats of Conversational User Interfaces According to Experts and Frequent UsersProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642542(1-18)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642542
Abdulrahman ARichards D(2022)Is Natural Necessary? Human Voice versus Synthetic Voice for Intelligent Virtual AgentsMultimodal Technologies and Interaction10.3390/mti60700516:7(51)Online publication date: 27-Jun-2022
https://doi.org/10.3390/mti6070051
Kang HKim KWang S(2022)Can the Internet of Things Persuade Me? An Investigation Into Power Dynamics in Human-Internet of Things InteractionFrontiers in Psychology10.3389/fpsyg.2022.88311013Online publication date: 28-Jun-2022
https://doi.org/10.3389/fpsyg.2022.883110
Kang HKim K(2020)Private Information Disclosure on the Internet of Things: The Effects of Tailoring, Self-expansion, and Power UsageJournal of Broadcasting & Electronic Media10.1080/08838151.2020.184488664:4(640-660)Online publication date: 29-Nov-2020
https://doi.org/10.1080/08838151.2020.1844886
Alenljung BLindblom JAndreasson RZiemke T(2019)User Experience in Social Human-Robot InteractionRapid Automation10.4018/978-1-5225-8060-7.ch069(1468-1490)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-8060-7.ch069
Alenljung BLindblom JAndreasson RZiemke T(2017)User Experience in Social Human-Robot InteractionInternational Journal of Ambient Computing and Intelligence10.4018/IJACI.20170401028:2(12-31)Online publication date: 1-Apr-2017
https://dl.acm.org/doi/10.4018/IJACI.2017040102
Alenljung BLindblom J(2015)User Experience of Socially Interactive RobotsHandbook of Research on Synthesizing Human Emotion in Intelligent Systems and Robotics10.4018/978-1-4666-7278-9.ch017(352-364)Online publication date: 2015
https://doi.org/10.4018/978-1-4666-7278-9.ch017
Sundar SJia HWaddell THuang Y(2015)Toward a Theory of Interactive Media Effects (TIME)The Handbook of the Psychology of Communication Technology10.1002/9781118426456.ch3(47-86)Online publication date: 23-Jan-2015
https://doi.org/10.1002/9781118426456.ch3

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Addressing the Concurrent Access to Smart Objects in Ubiquitous Computing Scenarios

On the Road to a Reference Architecture for Pervasive Computing

Design and implementation of a framework for building distributed smart object systems

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