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The elephant in the conference room: let's talk about experience terminology

Published: 27 April 2013 Publication History

Abstract

We reflect upon how the ambiguous and often conflicting definitions of experience terminology (e.g., HFE, Usability, IxD, HCI, UX, XD) are impacting our understanding of the field as well as our ability to communicate, collaborate and educate others. We analyze the history of relevant disciplines and discuss the findings of an online survey completed by academics and professionals, which indicates a high variety in interpretation of terms. Further, we discuss surveys of job descriptions and related academic programs, and provide our perspective on the impact of this problem, as well as suggestions on how to begin to solve it.

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Cited By

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  • (2023)Centering Software: Drawing on UX Research to Develop Methods of Collaborative Inquiry into Software Rhetorics within Writing CentersProceedings of the 41st ACM International Conference on Design of Communication10.1145/3615335.3623006(26-31)Online publication date: 26-Oct-2023
  • (2021)User Experience Methods in Research and PracticeJournal of Technical Writing and Communication10.1177/0047281621104449951:4(350-379)Online publication date: 16-Oct-2021
  • (2021)Not the Same Everywhere: Comparing the Scope and Definition of User Experience between the Brazilian and International CommunitiesInternational Journal of Human–Computer Interaction10.1080/10447318.2021.196072738:7(595-613)Online publication date: 10-Aug-2021
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      cover image ACM Conferences
      CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing Systems
      April 2013
      3360 pages
      ISBN:9781450319522
      DOI:10.1145/2468356
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 27 April 2013

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      Author Tags

      1. ambiguity
      2. confusion
      3. ergonomics
      4. hcc
      5. hci
      6. hfe
      7. ixd
      8. terminology
      9. usability
      10. ux
      11. xd

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      CHI EA '13 Paper Acceptance Rate 630 of 1,963 submissions, 32%;
      Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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      View all
      • (2023)Centering Software: Drawing on UX Research to Develop Methods of Collaborative Inquiry into Software Rhetorics within Writing CentersProceedings of the 41st ACM International Conference on Design of Communication10.1145/3615335.3623006(26-31)Online publication date: 26-Oct-2023
      • (2021)User Experience Methods in Research and PracticeJournal of Technical Writing and Communication10.1177/0047281621104449951:4(350-379)Online publication date: 16-Oct-2021
      • (2021)Not the Same Everywhere: Comparing the Scope and Definition of User Experience between the Brazilian and International CommunitiesInternational Journal of Human–Computer Interaction10.1080/10447318.2021.196072738:7(595-613)Online publication date: 10-Aug-2021
      • (2020)"Erfahrung & Erlebnis"Proceedings of the Fourteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3374920.3374926(337-347)Online publication date: 9-Feb-2020
      • (2019)Scope and definition of user experience in BrazilProceedings of the 18th Brazilian Symposium on Human Factors in Computing Systems10.1145/3357155.3358444(1-11)Online publication date: 22-Oct-2019
      • (2015)Towards a framework that promotes integration between the UX design and SCRUM, Aligned to CMMI2015 10th Iberian Conference on Information Systems and Technologies (CISTI)10.1109/CISTI.2015.7170443(1-4)Online publication date: Jun-2015

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