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Developing multi-sided platforms for public-private information sharing: design observations from two case studies

Published: 17 June 2013 Publication History

Abstract

Multi-sided platforms (MSPs) represent an active area in economics and electronic markets, but are given scant attention in digital government research. While the body of knowledge on commercial MSPs is steadily growing, little empirical substantiation exists about the series of design choices that stakeholders conduct in order to realize information infrastructures in a public-private setting. This paper investigates the barriers and decisions that influence the public-private design of MSPs. Two public-private initiatives are investigated: (1) standard business reporting and (2) an international logistic information platform. The barriers and decisions in the current portrayal of both cases are analysed on two aspects: (1) the platform governance and (2) the information infrastructure. Research data is collected through knowledge retention projects in which researchers and practitioners reflect on design choices. We found that rather than developing an information infrastructure and demanding that businesses use it, government agencies detach from the classical approach and actively tempt businesses to partner in achieving long-term goals. A cross-case comparison shows that in the public-private setting government agencies need to employ a careful mix of instruments (i.e., business incentives, legislation and standard development) in order to realise successful information infrastructures. Both government agencies and businesses are still learning in terms of employing MSPs for realising change.

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  • (2024)Preparing Public Agencies for Harnessing AI: A Study on Variables Shaping Multi Actor Information InfrastructuresElectronic Government10.1007/978-3-031-70274-7_16(254-269)Online publication date: 21-Aug-2024
  • (2019)Designing a multi-sided data platform: findings from the International Data Spaces caseElectronic Markets10.1007/s12525-019-00362-xOnline publication date: 28-Aug-2019
  • (2018)Proposing a Value-Based Digital Government Model: Toward Broadening Sustainability and Public ParticipationSustainability10.3390/su1009307810:9(3078)Online publication date: 29-Aug-2018
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cover image ACM Other conferences
dg.o '13: Proceedings of the 14th Annual International Conference on Digital Government Research
June 2013
318 pages
ISBN:9781450320573
DOI:10.1145/2479724
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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  • Université Laval: Université Laval
  • Elsevier
  • Digital Government Society of North America

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 17 June 2013

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Author Tags

  1. design observations
  2. multi-sided information platforms
  3. standard business reporting
  4. supply chains

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dg.o 2013
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  • Université Laval

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dg.o '13 Paper Acceptance Rate 28 of 37 submissions, 76%;
Overall Acceptance Rate 150 of 271 submissions, 55%

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View all
  • (2024)Preparing Public Agencies for Harnessing AI: A Study on Variables Shaping Multi Actor Information InfrastructuresElectronic Government10.1007/978-3-031-70274-7_16(254-269)Online publication date: 21-Aug-2024
  • (2019)Designing a multi-sided data platform: findings from the International Data Spaces caseElectronic Markets10.1007/s12525-019-00362-xOnline publication date: 28-Aug-2019
  • (2018)Proposing a Value-Based Digital Government Model: Toward Broadening Sustainability and Public ParticipationSustainability10.3390/su1009307810:9(3078)Online publication date: 29-Aug-2018
  • (2017)Innovation in the Open Data Ecosystem: Exploring the Role of Real Options Thinking and Multi-sided Platforms for Sustainable Value Generation through Open DataAnalytics, Innovation, and Excellence-Driven Enterprise Sustainability10.1057/978-1-137-37879-8_6(137-168)Online publication date: 20-Apr-2017
  • (2017)Assessment of Factors Influencing Information Sharing Arrangements Using the Best-Worst MethodDigital Nations – Smart Cities, Innovation, and Sustainability10.1007/978-3-319-68557-1_10(94-106)Online publication date: 4-Oct-2017

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