research-article

Team leaders' perceptions in the renewing of software production process

Author:

Pasi P. VirtanenAuthors Info & Claims

SIGMIS-CPR '13: Proceedings of the 2013 annual conference on Computers and people research

Pages 159 - 166

https://doi.org/10.1145/2487294.2487329

Published: 30 May 2013 Publication History

Abstract

A contemporary software company is often based on mergers and acquisitions resulting in a number of organizational cultures and ways of working within the mother company. The inconsistencies between teams cause friction and ineffectiveness adding to the need of improve one's competitiveness in the ever toughening competitive situation. The streamlining of the operation is often felt the strongest on the operative level. The aim of this paper is to identify the roles and functions of team leaders in implementing a procedural change in software producing business enterprise. The study offers some solutions to the challenges that team leaders face when implementing change in their teams. Here change means new ways of working, including a change of used programming language. This study is a qualitative case study of a large software company that is renewing its software development processes towards component-based-software-engineering (CBSE). The research observes the phenomenon from a software engineering management point of view, and thus combines management with leadership issues.

References

[1]

Alasuutari, P. 1995. Researching culture: Qualitative method and cultural studies. Sage Publications Limited.

[2]

Anderson, D. and Ackerman-Anderson, L. 2010. Beyond change management: Advanced strategies for today's transformational leaders. Pfeiffer.

[3]

Babaie, E. et al. 2006. Forecast: IT services, worldwide, 2003--2010. Gartner Forecast, Gartner Group.

[4]

Balogun, J. 2003. From blaming the middle to harnessing its potential: Creating change intermediaries. British Journal of Management. 14, 1 (2003), 69--83.

[5]

Bass, B.M. and Riggio, R.E. 2005. Transformational leadership. Lawrence Erlbaum.

[6]

Beitler, M.A. 2006. Strategic organizational change: a practitioner's guide for managers and consultants. Ppi.

[7]

Boonstra, J. 2004. Dynamics of organizational change and learning. Wiley.

[8]

Conway, E. and Monks, K. 2010. Change from below: the role of middle managers in mediating paradoxical change. Human Resource Management Journal. 21, 2 (2010), 190--203.

[9]

Currie, G. 2002. The influence of middle managers in the business planning process: a case study in the UK NHS. British Journal of Management. 10, 2 (2002), 141--155.

[10]

Demirkan, H. et al. 2009. Service-oriented technology and management: Perspectives on research and practice for the coming decade. Electronic Commerce Research and Applications. 7, 4 (2009), 356--376.

Digital Library

[11]

Desouza, K.C. et al. 2006. Four dynamics for bringing use back into software reuse. Communications of the ACM. 49, 1 (2006), 96--100.

Digital Library

[12]

Eisenhardt, K.M. 1989. Building theories from case study research. Academy of management review. (1989), 532--550.

[13]

Fenton-O'Creevy, M. 1998. Employee involvement and the middle manager: evidence from a survey of organizations. Journal of Organizational Behavior. 19, 1 (1998), 67--84.

[14]

Fitzgerald, B. 1998. An empirically-grounded framework for the information systems development process. Proceedings of the international conference on Information systems (1998), 103--114.

Digital Library

[15]

Floyd, S.W. and Wooldridge, B. 2003. Middle management's strategic influence and organizational performance. Journal of Management Studies. 34, 3 (2003), 465--485.

[16]

Frakes, W.B. and Kang, K. 2005. Software reuse research: Status and future. Software Engineering, IEEE Transactions on. 31, 7 (2005), 529--536.

Digital Library

[17]

Galpin, T. 1996. Connecting culture to organizational change. HR MAGAZINE. 41, (1996), 84--93.

[18]

Grant, R.M. 1996. Toward a knowledge-based theory of the firm. Strategic management journal. 17, (1996), 109--122.

[19]

Hansen, M.T. 1999. The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative science quarterly. 44, 1 (1999), 82--111.

[20]

Hargadon, A. and Sutton, R.I. 1997. Technology brokering and innovation in a product development firm. Administrative science quarterly. (1997), 716--749.

[21]

Hargadon, A.B. 2002. Brokering knowledge: Linking learning and innovation. Research in Organizational behavior. 24, (2002), 41--86.

[22]

Herbsleb, J.D. and Moitra, D. 2001. Global software development. Software, IEEE. 18, 2 (2001), 16--20.

Digital Library

[23]

Hester, A.J. 2010. Increasing collaborative knowledge management in your organization: characteristics of wiki technology and wiki users. Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research (2010), 158--164.

Digital Library

[24]

Hoch, D.J. et al. 2000. Secrets of software success: Management insights from 100 software firms around the world. Harvard Business Press.

Digital Library

[25]

Jacobson, I. et al. 1997. Software reuse: architecture, process and organization for business success. acm Press.

Digital Library

[26]

Jalava, J. and Pohjola, M. 2007. ICT as a source of output and productivity growth in Finland. Telecommunications Policy. 31, 8 (2007), 463--472.

Digital Library

[27]

Kakola, T. 2003. Software business models and contexts for software innovation: key areas software business research. System Sciences, 2003. Proceedings of the 36th Annual Hawaii International Conference on (2003), 8--pp.

[28]

Kotter, J.P. 1996. Leading change. Harvard Business Press.

[29]

Kotter, J.P. 2007. Leading change: Why transformation efforts fail. Harvard Business Review. 85, 1 (2007), 96.

[30]

Kotter, J.P. and Schlesinger, L.A. 2008. Choosing strategies for change. Harvard business review. 86, 7/8 (2008), 130.

[31]

Kukko, M. et al. 2008. Knowledge management in renewing software development processes. Hawaii International Conference on System Sciences, Proceedings of the 41st Annual (2008), 332--332.

Digital Library

[32]

Kunda, D. and Brooks, L. 2000. Assessing organisational obstacles to component-based development: a case study approach. Information and Software Technology. 42, 10 (2000), 715--725.

[33]

Larkin, S. and Larkin, T.J. 1996. Reaching and Changing Front Line Employees. Harvard Business Review. 74, 3 (1996), 95--104.

[34]

Messerschmitt, D.G. and Szyperski, C. 2003. Software ecosystem: understanding an indispensable technology and industry. MIT Press Books. 1, (2003).

Digital Library

[35]

Meyers, B.C. and Oberndorf, P. 2001. Managing software acquisition: Open systems and COTS products. Recherche. 67, (2001), 02.

[36]

Morisio, M. et al. 2002. Success and failure factors in software reuse. Software Engineering, IEEE Transactions on. 28, 4 (2002), 340--357.

Digital Library

[37]

Niazi, M. et al. 2006. Critical success factors for software process improvement implementation: an empirical study. Software Process: Improvement and Practice. 11, 2 (2006), 193--211.

[38]

Randall, J. 2004. Managing change/changing managers. Routledge.

[39]

Saetang, S. and Haider, A. 2011. Conceptual aspects of IT governance in enterprise environment. Proceedings of the 49th SIGMIS annual conference on Computer personnel research (2011), 79--82.

Digital Library

[40]

Sherif, K. et al. 2006. Resources and incentives for the adoption of systematic software reuse. International Journal of Information Management. 26, 1 (2006), 70--80.

Digital Library

[41]

Strebel, P. 1996. Why do employees resist change. Harvard business review. 74, (1996), 86--94.

[42]

Trompenaars, F. and Prud'homme, P. 2004. Managing change across corporate cultures. Capstone Chichester.

[43]

Tsai, W. 2002. Social structure of "coopetition" within a multiunit organization: Coordination, competition, and intraorganizational knowledge sharing. Organization science. 13, 2 (2002), 179--190.

Digital Library

[44]

Tsai, W. and Ghoshal, S. 1998. Social capital and value creation: The role of intrafirm networks. Academy of management Journal. 41, 4 (1998), 464--476.

[45]

Westley, F.R. 2006. Middle managers and strategy: Microdynamics of inclusion. Strategic Management Journal. 11, 5 (2006), 337--351.

[46]

Wijnhoven, F. et al. 2006. Post-merger IT integration strategies: An IT alignment perspective. The Journal of Strategic Information Systems. 15, 1 (2006), 5--28.

[47]

Wooldridge, B. and Floyd, S.W. 2006. The strategy process, middle management involvement, and organizational performance. Strategic Management Journal. 11, 3 (2006), 231--241.

[48]

Yin, R.K. 2008. Case study research: Design and methods. Sage Publications, Incorporated.

[49]

Yukl, G. 1981. Leadership in organizations. Simon & Schuster Trade.

[50]

Åberg, L. 2002. Esimiehen viestintäopas: riemua johtamiseen! Inforviestintä.

Cited By

Alanne AHellsten PPekkola SSaarenpää I(2022)Three Positives Make One Negative: Public Sector IS ProcurementElectronic Government10.1007/978-3-319-22479-4_24(321-333)Online publication date: 10-Mar-2022
https://dl.acm.org/doi/10.1007/978-3-319-22479-4_24
Zahra KAzam FIlyas FFaisal HAmbreen NGondal N(2017)Success Factors of Organizational Change in Software Process ImprovementProceedings of the 5th International Conference on Information and Education Technology10.1145/3029387.3029392(155-160)Online publication date: 10-Jan-2017
https://dl.acm.org/doi/10.1145/3029387.3029392
Hellsten PAlanne APekkola STuunanen T(2016)Together We Stand, Divided We Fall -- Analyzing Information Systems Acquisition as ServiceProceedings of the 2016 49th Hawaii International Conference on System Sciences (HICSS)10.1109/HICSS.2016.604(4870-4879)Online publication date: 5-Jan-2016
https://dl.acm.org/doi/10.1109/HICSS.2016.604

Index Terms

Team leaders' perceptions in the renewing of software production process
1. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Project and people management

Recommendations

A Good Riddance? Spin-Offs and the Technological Performance of Parent Firms

How do spin-offs---new ventures created by former employees of an incumbent firm---affect the technological performance of their parents? Conventional wisdom holds that spin-offs hurt parent firms: the parent loses key staff, routines are disrupted, and ...
Managing Change in Software Process Improvement

When software managers initiate SPI, most are ill prepared for the scale and complexity of the organizational change involved. Although they typically know how to deal with large software projects, few managers have sufficient experience with projects ...
An initial analysis of software engineers' attitudes towards organizational change

Employees' attitudes towards organizational change are a critical determinant in the change process. Researchers have therefore tried to determine what underlying concepts that affect them. These extensive efforts have resulted in the identification of ...

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences

SIGMIS-CPR '13: Proceedings of the 2013 annual conference on Computers and people research

May 2013

208 pages

ISBN:9781450319751

DOI:10.1145/2487294

General Chairs:
Thomas Ferratt
University of Dayton
,
Eileen Trauth
The Pennsylvania State University
,
Program Chairs:
K. D. Joshi
Washington State University
,
Allison Morgan
Howard University

Copyright © 2013 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

SIGMIS: ACM Special Interest Group on Management Information Systems

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 30 May 2013

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

SIGMIS-CPR '13

Sponsor:

SIGMIS

SIGMIS-CPR '13: 2013 Computers and People Research Conference

May 30 - June 1, 2013

Ohio, Cincinnati, USA

Acceptance Rates

SIGMIS-CPR '13 Paper Acceptance Rate 29 of 33 submissions, 88%;

Overall Acceptance Rate 300 of 480 submissions, 63%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

3
Total Citations
View Citations
124
Total Downloads

Downloads (Last 12 months)1
Downloads (Last 6 weeks)0

Reflects downloads up to 05 Mar 2025

Other Metrics

View Author Metrics

Citations

Cited By

Alanne AHellsten PPekkola SSaarenpää I(2022)Three Positives Make One Negative: Public Sector IS ProcurementElectronic Government10.1007/978-3-319-22479-4_24(321-333)Online publication date: 10-Mar-2022
https://dl.acm.org/doi/10.1007/978-3-319-22479-4_24
Zahra KAzam FIlyas FFaisal HAmbreen NGondal N(2017)Success Factors of Organizational Change in Software Process ImprovementProceedings of the 5th International Conference on Information and Education Technology10.1145/3029387.3029392(155-160)Online publication date: 10-Jan-2017
https://dl.acm.org/doi/10.1145/3029387.3029392
Hellsten PAlanne APekkola STuunanen T(2016)Together We Stand, Divided We Fall -- Analyzing Information Systems Acquisition as ServiceProceedings of the 2016 49th Hawaii International Conference on System Sciences (HICSS)10.1109/HICSS.2016.604(4870-4879)Online publication date: 5-Jan-2016
https://dl.acm.org/doi/10.1109/HICSS.2016.604

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Figures

Tables

Media

View Table of Conten