skip to main content
10.1145/2513506.2513520acmotherconferencesArticle/Chapter ViewAbstractPublication PagesdppiConference Proceedingsconference-collections
research-article

Exploring relationships between interaction attributes and experience

Published: 03 September 2013 Publication History

Abstract

Not long ago, interaction was predominantly determined by technology itself or adhered to simple principles of efficiency (e.g., only three clicks away). Today interaction has to "feel good" and has to be "beautiful". This poses the question of how to conceptualize this emerging "aesthetics of interaction". In the present paper, we discuss existing approaches and present an own perspective. In our approach, the conscious differentiation between interaction attributes (e.g., slow, mediated, delayed) and the emerging experience (e.g., experiencing a positive and meaningful moment) is a crucial, conceptual step. Creating a particular experience (the Why) requires awareness and the purposeful combination of attributes on the interaction level (the How). To support this, we developed an Interaction Vocabulary, i.e., a systematically derived set of interaction attributes to describe interaction in a modality- and technology-free way. We then present a study, which explored the relationship between interaction attributes and emerging experience (i.e., feelings, thoughts, meaning). The found relationships serve as first heuristics for the more conscious design of interaction in line with desired experiences.

References

[1]
Baljko, M. and Tenhaaf, N. The aesthetics of emergence. ACM Transactions on Computer-Human Interaction 15, 3 (2008), 1--27.
[2]
Bertelsen, O., Petersen, M., and Pold, S. Aesthetic approaches to human-computer interaction. Proceedings of the NordiCHI 2004 Workshop Tampere, Finland, October 24, 2004, (2004).
[3]
Christensen, M. Introducing excitability. Proceedings of the NordiCHI 2004 Workshop Tampere, Finland, October 24, 2004, (2004), 10--13.
[4]
Dalsgaard, P. and Hansen, L. K. Performing perception---staging aesthetics of interaction. ACM Transactions on Computer-Human Interaction 15, 3 (2008), 1--33.
[5]
Dalsgaard, P. Designing for inquisitive use. Proceedings of the 7th ACM conference on Designing interactive systems - DIS '08, ACM Press (2008), 21--30.
[6]
Demir, E., Desmet, P. M. A., and Hekkert, P. Appraisal Patterns of Emotions in Human-Product Interaction. International Journal of Design 3, 2 (2009), 41--51.
[7]
Diefenbach, S., Hassenzahl, M., Eckoldt, K., and Laschke, M. The impact of concept (re)presentation on users' evaluation and perception. Proceedings of the 6th Nordic Conference on Human-Computer Interaction Extending Boundaries - NordiCHI '10, ACM Press (2010), 631--634.
[8]
Diefenbach, S., Hassenzahl, M., Kloeckner, K., Nass, C., and Maier, A. Ein Interaktionsvokabular: Dimensionen zur Beschreibung der Ästhetik von Interaktion. In H. Brau, S. Diefenbach, K. Göring, M. Peissner and K. Petrovic, eds., Usability Professionals 2010. German Chapter der Usability Professionals' Association e.V, 2010, 27--32.
[9]
Diefenbach, S., Lenz, E., and Hassenzahl, M. An interaction vocabulary, describing the how of interaction. CHI '13 Extended Abstracts on Human Factors in Computing Systems on - CHI EA '13, ACM Press (2013), 607--612.
[10]
Djajadiningrat, T., Matthews, B., and Stienstra, M. Easy doesn't do it: skill and expression in tangible aesthetics. Personal and Ubiquitous Computing 11, 8 (2007), 657--676.
[11]
Hassenzahl, M., Diefenbach, S., and Göritz, A. Needs, affect, and interactive products -- Facets of user experience. Interacting with Computers 22, 5 (2010), 353--362.
[12]
Hassenzahl, M. Experience Design: Technology for All the Right Reasons. Morgan & Claypool Publishers, 2010.
[13]
Hekkert, P. and van Dijk, M. Vision in Product Design: handbook for innovators. BIS Publishers, 2011.
[14]
Höök, K. Affective Computing. The Encyclopedia of Human-Computer Interaction, 2nd Ed.". Aarhus, Denmark: The Interaction Design Foundation. Available online at http://www.interaction-design.org/encyclopedia/affective_computing.html, 2013.
[15]
Hummels, C. and Overbeeke, K. Special Issue Editorial: Aesthetics of Interaction. International Journal of Design 4, 2 (2010), 1--2.
[16]
Hummels, C., Ross, P., and Overbeeke, K. C. J. In search of resonant human computer interaction: Building and testing aesthetic installations. In M. Rauterberg, M. Menozzi and J. Wesson, eds., Human-Computer Interaction - INTERACT '03. IOS Press, 2003, 399--406.
[17]
De Jong Hepworth, S. Magical experiences in interaction design. Proceedings of the 2007 conference on Designing pleasurable products and interfaces, (2007), 108--118.
[18]
Kaptelinin, V. and Nardi, B. A. Acting with Technology: Activity Theory and Interaction Design. MIT Press, 2006.
[19]
Laban, R. and Lawrence, F. C. Effort. MacDonald & Evans, London, 1947.
[20]
Landin, H. Anxiety and Trust: And Other Expressions of Interaction. Chalmers University of Technology, 2009.
[21]
Lim, Y., Lee, S.-S., and Lee, K. Interactivity attributes: a new way of thinking and describing interactivity. Proceedings of the 27th international conference on Human factors in computing systems, (2009), 105--108.
[22]
Lim, Y., Stolterman, E., Jung, H., and Donaldson, J. Interaction gestalt and the design of aesthetic interactions. Proceedings of the 2007 conference on Designing pleasurable products and interfaces DPPI 07 (2007), (2007), 239--254.
[23]
Löwgren, J. and Stolterman, E. Thoughtful Interaction Design. A Design Perspective on Information Technology. MIT Press, 2004.
[24]
Löwgren, J. Towards an articulation of interaction aesthetics. New Review of Hypermedia and Multimedia 15, 2 (2009), 129--146.
[25]
Marti, P. Perceiving while being perceived. International Journal of Design 4, 2 (2010), 27--38.
[26]
Nass, C., Klöckner, K., Diefenbach, S., and Hassenzahl, M. DESIGNi -- A Workbench for Supporting Interaction Design. Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries, (2010), 747--750.
[27]
Norman, D. A. Natural User Interfaces Are Not Natural. interactions 17, 3 (2010), 6--10.
[28]
Petersen, M., Iversen, O., Gall Krogh, P., and Ludvigsen, M. Aesthetic Interaction: a pragmatist's aesthetics of interactive systems. Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques, (2004), 269--276.
[29]
Petersen, M. G., Hallnäs, L., and Jacob, R. J. K., eds. Introduction to special issue on the aesthetics of interaction. ACM Trans. Comput.-Hum. Interact. 15, 4 (2008), 14:1--14:5.
[30]
Ross, P. R. and Wensveen, S. A. G. Designing aesthetics of behavior in interaction: Using aesthetic experience as a mechanism for design. International Journal of Design 4, 2 (2010), 3--13.
[31]
Saffer, D. Designing Gestural Interfaces. O'Reilly, Sebastopol, 2009.

Cited By

View all
  • (2024)User-Centric Design of Social Robots in City Libraries: Exploration of the Interplay of Social Roles and User ExpectationsProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685346(1-13)Online publication date: 13-Oct-2024
  • (2024)Drones in Wonderland – Disentangling Collocated Interaction Using Radical FormIEEE Robotics and Automation Letters10.1109/LRA.2021.31036539:2(1636-1643)Online publication date: Feb-2024
  • (2024)Exploring Categorizations of Algorithmic Affordances in Graphical User Interfaces of Recommender SystemsDesign for Equality and Justice10.1007/978-3-031-61698-3_16(173-184)Online publication date: 9-Jul-2024
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
DPPI '13: Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces
September 2013
263 pages
ISBN:9781450321921
DOI:10.1145/2513506
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • Northumbria University: University of Northumbria at Newcastle

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 03 September 2013

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. aesthetics of interaction
  2. experience design
  3. interaction attributes
  4. interaction design

Qualifiers

  • Research-article

Funding Sources

Conference

DPPI '13
Sponsor:
  • Northumbria University
DPPI '13: Designing Pleasurable Products and Interfaces
September 3 - 5, 2013
Newcastle upon Tyne, United Kingdom

Acceptance Rates

DPPI '13 Paper Acceptance Rate 27 of 53 submissions, 51%;
Overall Acceptance Rate 27 of 53 submissions, 51%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)76
  • Downloads (Last 6 weeks)3
Reflects downloads up to 22 Feb 2025

Other Metrics

Citations

Cited By

View all
  • (2024)User-Centric Design of Social Robots in City Libraries: Exploration of the Interplay of Social Roles and User ExpectationsProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685346(1-13)Online publication date: 13-Oct-2024
  • (2024)Drones in Wonderland – Disentangling Collocated Interaction Using Radical FormIEEE Robotics and Automation Letters10.1109/LRA.2021.31036539:2(1636-1643)Online publication date: Feb-2024
  • (2024)Exploring Categorizations of Algorithmic Affordances in Graphical User Interfaces of Recommender SystemsDesign for Equality and Justice10.1007/978-3-031-61698-3_16(173-184)Online publication date: 9-Jul-2024
  • (2023)Beyond Hiding and Revealing: Exploring Effects of Visibility and Form of Interaction on the Witness ExperienceProceedings of the ACM on Human-Computer Interaction10.1145/36042477:MHCI(1-23)Online publication date: 13-Sep-2023
  • (2023)Assessing the Utility of an Interaction Qualities Framework in Systematizing the Evaluation of User ControlDesign for Equality and Justice10.1007/978-3-031-61698-3_17(185-195)Online publication date: 28-Aug-2023
  • (2023)Results of the Workshop on Algorithmic Affordances in Recommender InterfacesDesign for Equality and Justice10.1007/978-3-031-61698-3_15(165-172)Online publication date: 28-Aug-2023
  • (2023)Interactive Journaling with AI: Probing into Words and Language as Interaction Design MaterialsChatbot Research and Design10.1007/978-3-031-25581-6_10(150-170)Online publication date: 2-Feb-2023
  • (2022)Visual Firewall Log Analysis - At the Border Between Analytical and Appealing2022 IEEE Symposium on Visualization for Cyber Security (VizSec)10.1109/VizSec56996.2022.9941462(1-11)Online publication date: 19-Oct-2022
  • (2021)How Can Autonomous Vehicles Convey Emotions to Pedestrians? A Review of Emotionally Expressive Non-Humanoid RobotsMultimodal Technologies and Interaction10.3390/mti51200845:12(84)Online publication date: 20-Dec-2021
  • (2021)Synthesis of Forms: Integrating Practical and Reflective Qualities in DesignProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445232(1-12)Online publication date: 6-May-2021
  • Show More Cited By

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media