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Exploring user expectations for context and road video sharing while calling and driving

Published: 28 October 2013 Publication History

Abstract

Calling while driving a car has become very common since the rise of mobile phones. Drivers use their phone despite the fact that calling in the car is potentially distracting and dangerous. Prohibiting communication while driving is not a good idea as there are also positive effects of calling (e.g., ability to notify about a delay, staying awake, preventing fatigue, guidance at foreign places).
In contrast to passengers in the car, remote phone callers do not know any context details about the driver besides transmitted background noise. Using driving-related context information and live images allows to create situation awareness for the caller outside of the car and share a passenger-like view of car, road, and traffic conditions. In this paper, we explore drivers' and callers' expectations and reservations towards context and video sharing before and during phone calls. First, we explored which data can be shared between callers and drivers. Based on a web survey conducted with 123 participants, we evaluate the callers' and drivers' attitudes towards sharing of such information. We then conducted separate interviews with various drivers to get deeper insights about their attitudes towards sharing context information while driving and their expectations towards systems that provide such features. We found that automatic context and video sharing is less preferred than situation-based sharing. If drivers like the idea of video sharing, they also assume that it would have a positive influence on driving.

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      cover image ACM Other conferences
      AutomotiveUI '13: Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
      October 2013
      281 pages
      ISBN:9781450324786
      DOI:10.1145/2516540
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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      • Eindhoven University of Technology Department of Industrial Design: Eindhoven University of Technology, Department of Industrial Design

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      Published: 28 October 2013

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      Author Tags

      1. automotive user interfaces
      2. calling while driving
      3. context sharing
      4. driving safety
      5. phone call
      6. video call

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      AutomotiveUI '13
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      • Eindhoven University of Technology Department of Industrial Design

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      AutomotiveUI '13 Paper Acceptance Rate 41 of 67 submissions, 61%;
      Overall Acceptance Rate 248 of 566 submissions, 44%

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      Cited By

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      • (2024)A Comprehensive Framework Proposal to Design Symbiotic AI SystemsProceedings of the 28th International Conference on Evaluation and Assessment in Software Engineering10.1145/3661167.3661219(460-465)Online publication date: 18-Jun-2024
      • (2022)ARcall: Real-Time AR Communication using Smartphones and SmartglassesProceedings of the Augmented Humans International Conference 202210.1145/3519391.3519398(46-57)Online publication date: 13-Mar-2022
      • (2021)Gamified Mobile Applications for Improving Driving BehaviorMobile Information Systems10.1155/2021/66770752021Online publication date: 1-Jan-2021
      • (2019)Calling while driving using augmented realityPresence: Teleoperators and Virtual Environments10.1162/pres_a_0031627:1(1-14)Online publication date: 1-Mar-2019
      • (2017)The car as an environment for mobile devicesProceedings of the 19th International Conference on Human-Computer Interaction with Mobile Devices and Services10.1145/3098279.3119916(1-5)Online publication date: 4-Sep-2017
      • (2017)An Introduction to Automotive User InterfacesProceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems10.1145/3027063.3027110(1244-1248)Online publication date: 6-May-2017
      • (2017)The Influence of Non-driving-Related Activities on the Driver’s Resources and PerformanceAutomotive User Interfaces10.1007/978-3-319-49448-7_8(215-247)Online publication date: 28-Feb-2017
      • (2016)Investigating user needs for non-driving-related activities during automated drivingProceedings of the 15th International Conference on Mobile and Ubiquitous Multimedia10.1145/3012709.3012735(91-99)Online publication date: 12-Dec-2016
      • (2016)Gaze Augmentation in Egocentric Video Improves Awareness of IntentionProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858127(1573-1584)Online publication date: 7-May-2016
      • (2016)A Model Relating Pupil Diameter to Mental Workload and Lighting ConditionsProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858117(5776-5788)Online publication date: 7-May-2016
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