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Using speech, GUIs and buttons in police vehicles: field data on user preferences for the Project54 system

Published: 28 October 2013 Publication History

Abstract

The Project54 mobile system for law enforcement developed at the University of New Hampshire integrates the control of disparate law enforcement devices such as radar, VHF radio, video, and emergency lights and siren. In addition it provides access to state and national law enforcement databases via wireless data queries. Officers using Project54 are free to inter-mix three different user interface modes: the device native controls; an LCD touchscreen with keyboard and mouse; and voice commands with voice feedback. The Project54 system was utilized by the New Hampshire State Police agency wide for a period of seven years spanning 2005 through 2011. This paper presents an analysis of user preferences in regard to user interface modes during the three years 2009 through 2011, obtained through logs of daily system use in approximately 200 police cruisers. Results indicate that most officers chose to use the touch screen controls frequently instead of the device native controls, but only a minority chose to use the speech command interface.

References

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Kun, A. L., Miller, W. T., and Lenharth, W. H. Computers in police cruisers. IEEE Pervasive Computing, 3(4). 34--41. 2004.
[2]
Kern, D., and Schmidt, A. Design Space for Driver-based Automotive User Interfaces. First International Conference on Automotive User Interfaces and Interactive Vehicular Applications, (Essen, Germany, 2009).
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Fröhlich, P., Baldauf, M., Hagen, M., Suette, S., Schabus, D., and Kun, A. L. Investigating Safety Services on the Motorway: the Role of Realistic Visualization. Third International Conference on Automotive User Interfaces and Interactive Vehicular Applications, (Salzburg, Austria, 2011).
[4]
Medenica, Z., and Kun, A. L. Comparing the Influence of Two User Interfaces for Mobile Radios on Driving Performance. Driving Assessment, 2007
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Lavallière, M., Donmez, B., Reimer, B., Mehler, B., Coughlin, J. F., Klauber, K., Tesasdale, N. A field study assessing lane changing and lane choice across age and multiple levels of cognitive demand. TRB 2011 Annual Meeting
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Lo, V. E., and Green, P. A. Development and Evaluation of Automotive Speech Interfaces: Useful Information from the Human Factors and the Related Literature. International Journal of Vehicular Technology, 2013.
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Kun, A. L., Miller, W. T., and Lenharth, W. H. Evaluating the User Interfaces of an Integrated System of In-Car Electronic Devices. 8th International IEEE Conference on Intelligent Transportation Systems, (Vienna, Austria, 2005).
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LeBlanc, J., Hurton, T. E., Miller, W. T., and Kun, A. L. Design and Evaluation of a Vehicle Data Distribution and Collection System. Pervasive 2007 Adjunct Proceedings
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Turner, L., and Kun, A. L. Evaluating the Project54 speech user interface. Third International Conference on Pervasive Computing, Electronic Adjunct Proceedings, (Munich, Germany, 2005).
[10]
Carter, J., Kun, A. L., and Miller, W. T. Improving speech user interface performance in the Project54 system. 8th International Conference on Ubiquitous Computing (UbiComp'06), Electronic Adjunct Proceedings, (Orange County, CA, USA, 2006).

Cited By

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  • (2022)Measuring Cognitive Workload of Novice Law Enforcement Officers in a Naturalistic Driving StudyProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/107118132266116366:1(1482-1486)Online publication date: 27-Oct-2022
  • (2022)Gesture and Voice Commands to Interact With AR Windshield Display in Automated Vehicle: A Remote Elicitation StudyProceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3543174.3545257(171-182)Online publication date: 17-Sep-2022
  • (2022)Rethinking Language Interaction With Pervasive Applications and DevicesIEEE Pervasive Computing10.1109/MPRV.2022.319124521:3(24-31)Online publication date: 1-Jul-2022
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  1. Using speech, GUIs and buttons in police vehicles: field data on user preferences for the Project54 system

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    cover image ACM Other conferences
    AutomotiveUI '13: Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
    October 2013
    281 pages
    ISBN:9781450324786
    DOI:10.1145/2516540
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • Eindhoven University of Technology Department of Industrial Design: Eindhoven University of Technology, Department of Industrial Design

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    Published: 28 October 2013

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    1. case study
    2. user preferences

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    • Eindhoven University of Technology Department of Industrial Design

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    AutomotiveUI '13 Paper Acceptance Rate 41 of 67 submissions, 61%;
    Overall Acceptance Rate 248 of 566 submissions, 44%

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    Cited By

    View all
    • (2022)Measuring Cognitive Workload of Novice Law Enforcement Officers in a Naturalistic Driving StudyProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/107118132266116366:1(1482-1486)Online publication date: 27-Oct-2022
    • (2022)Gesture and Voice Commands to Interact With AR Windshield Display in Automated Vehicle: A Remote Elicitation StudyProceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3543174.3545257(171-182)Online publication date: 17-Sep-2022
    • (2022)Rethinking Language Interaction With Pervasive Applications and DevicesIEEE Pervasive Computing10.1109/MPRV.2022.319124521:3(24-31)Online publication date: 1-Jul-2022
    • (2022)Multitasking while drivingInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2022.102789162:COnline publication date: 16-May-2022
    • (2021)Physical and Cognitive Demands Associated with Police In-vehicle Technology Use: An On-road Case StudyErgonomics10.1080/00140139.2021.1960429(1-34)Online publication date: 26-Jul-2021
    • (2019)An Application of Machine Learning for Police Mobile Computer Terminal Usability EvaluationProceedings of the Human Factors and Ergonomics Society Annual Meeting10.1177/107118131963102563:1(1194-1198)Online publication date: 20-Nov-2019
    • (2016)A Model Relating Pupil Diameter to Mental Workload and Lighting ConditionsProceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858117(5776-5788)Online publication date: 7-May-2016
    • (2015)User interfaces for first responder vehiclesProceedings of the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/2799250.2799289(163-170)Online publication date: 1-Sep-2015

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