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A researcher's guide to running diary studies

Authors:

Anjeli Singh,

Sareeka MalhotraAuthors Info & Claims

APCHI '13: Proceedings of the 11th Asia Pacific Conference on Computer Human Interaction

Pages 296 - 300

https://doi.org/10.1145/2525194.2525261

Published: 24 September 2013 Publication History

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Abstract

In this paper, we discuss our learning and suggestions on how to run a diary study, a user research method appropriate to collect longitudinal data. The diary study is a longitudinal method that allows self-reporting of specific aspects of users' natural behaviors and thoughts [2].

To get an in-depth understanding about products and its users, we have conducted diary studies both in Enterprise and Consumer domains. The objectives of these studies were to gather information on the usage patterns; existing users pain points and identify opportunities to improve the product. The findings of these studies have given a closer look at the users' requirements and challenges.

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Chen Li, Qi Luole "A Diary Study of Understanding Contextual Information Needs during Leisure Traveling"

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John Rieman, "The Diary Study: A Workplace-Oriented Research Tool to Guide Laboratory Efforts" Inter CHI 93

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Czerwinski M, Horvitz E, Wilhite S, "A Diary Study of Task Switching and Interruptions" CHI 2004

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Jung Y, Anttila, Anttila A, "How to Look Beyond What Users Say That They Want" CHI 2007 Experience Report

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Hyldegård J, "Using diaries in group based information behavior research- a methodological study" Information Interaction in Context, IIiX, Copenhagen Denmark ACM 2006

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Malki LPatel DSingh A(2024)"The Headline Was So Wild That I Had To Check": An Exploration of Women's Encounters With Health Misinformation on Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/36374058:CSCW1(1-26)Online publication date: 26-Apr-2024
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Pillai ANepal SWang WNemesure MHeinz MPrice GLekkas DCollins AGriffin TBuck BPreum SCohen TJacobson NBen-Zeev DCampbell A(2024)Investigating Generalizability of Speech-based Suicidal Ideation Detection Using Mobile PhonesProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36314527:4(1-38)Online publication date: 12-Jan-2024
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A researcher's guide to running diary studies
1. Human-centered computing

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Published In

APCHI '13: Proceedings of the 11th Asia Pacific Conference on Computer Human Interaction

September 2013

420 pages

ISBN:9781450322539

DOI:10.1145/2525194

General Chairs:
Sanjay Tripathi
ABB Corporate Research, India
,
Anirudha Joshi
IIT Bombay, India

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 24 September 2013

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APCHI '13: 11th Asia Pacific Conference on Computer Human Interaction

September 24 - 27, 2013

Bangalore, India

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April 26 - May 1, 2025

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Rajabiyazdi FRamesh SLangstone BKulik DPontalba J(2024)TextVista: NLP-Enriched Time-Series Text Data VisualizationsProceedings of the 50th Graphics Interface Conference10.1145/3670947.3670971(1-12)Online publication date: 3-Jun-2024
https://dl.acm.org/doi/10.1145/3670947.3670971
Malki LPatel DSingh A(2024)"The Headline Was So Wild That I Had To Check": An Exploration of Women's Encounters With Health Misinformation on Social MediaProceedings of the ACM on Human-Computer Interaction10.1145/36374058:CSCW1(1-26)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637405
Pillai ANepal SWang WNemesure MHeinz MPrice GLekkas DCollins AGriffin TBuck BPreum SCohen TJacobson NBen-Zeev DCampbell A(2024)Investigating Generalizability of Speech-based Suicidal Ideation Detection Using Mobile PhonesProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36314527:4(1-38)Online publication date: 12-Jan-2024
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Li JHe CHu JJia BHalevy AMa X(2024)DiaryHelper: Exploring the Use of an Automatic Contextual Information Recording Agent for Elicitation Diary StudyProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642853(1-16)Online publication date: 11-May-2024
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Iio J(2024)What Are Your Choices? Visualization of the Behavioral Log Analytics Using Interactive Nonlinear StoriesAdvances in Network-Based Information Systems10.1007/978-3-031-72325-4_10(98-109)Online publication date: 20-Sep-2024
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Overdevest NPatibanda RSaini AVan Den Hoven EMueller F(2023)Towards Designing for Everyday Embodied Remembering: Findings from a Diary StudyProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3595999(2611-2624)Online publication date: 10-Jul-2023
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Bachtiar FAknuranda IPrasetio B(2022)Capturing Spiritual Experiences of Muslim Youth on Islamic Website with Diary-Interview Method: A Pilot StudyProceedings of the 7th International Conference on Sustainable Information Engineering and Technology10.1145/3568231.3568286(331-337)Online publication date: 22-Nov-2022
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On becoming a sociomaterial researcher: Exploring epistemological practices grounded in a relational, performative ontology

Being in the thick of in-the-wild studies: the challenges and insights of researcher participation

Using Experience Sampling Methodology to Collect Deep Data About Your Users

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