Cited By
View all- Sun MConvertino GDetweiler M(2016)Designing a Unified Cloud Log Analytics Platform2016 International Conference on Collaboration Technologies and Systems (CTS)10.1109/CTS.2016.0057(257-266)Online publication date: Oct-2016
Glassbeam search: big data analytics & object oriented UX framework
Authors: 
Jyotirmaya Mahapatra, Porus Rathore, Swati Gupta, Pramod SridharamurthyAuthors Info & Claims
Jyotirmaya Mahapatra, Porus Rathore, Swati Gupta, Pramod SridharamurthyAuthors Info & ClaimsPages 237 - 241
Abstract
Glassbeam Support is a cloud based Machine log data analytics and search application. It allows Data centers, Networking servers, OEMs and IT Enterprises to quickly search for data sources and insights related to any machine.
Due to the complexity of data within log files, the existing interface supported a lot of features, which were not aligned to actual user behavior. This made the product complex and various features were left unexplored. The existing system presented itself with inefficient navigation and performance latency issues. Glassbeam required a complete re-design of 'Search', which could be intuitive and scalable to different kinds of log files across domains.
To achieve this, an 'Object Oriented' user experience design framework was used where a 'Central Object' around which the entire application and functionalities could be aligned.
The redesigned application reduced the time to narrow down to problems and troubleshoot issues in minutes instead of days. The overall usability of the system was enhanced and it supported a broader number of use cases. It empowered enterprises with end-to-end log data analytics, support their support, RnD and Sales forecasting activities.
References
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"Computer data logging Wikipedia, the free encyclopedia." 2007. 14 Jun. 2013 <http://en.wikipedia.org/wiki/Computer_data_logging >
[2]
"Glassbeam plots course for its SaaS analysis service with..." 2013. 22 Jun. 2013 <http://www.glassbeam.com/wpcontent/uploads/2013/04/Glassbeam_plots_course_for_its_SaaS_analysis_service_with_uns1.pdf >
[3]
"Big data analysis on machine data Glassbeam." 2013. 24 Jun. 2013 <http://www.glassbeam.com/bigdataanalysisonmachinedata/ >
[4]
"Object oriented user interface Wikipedia, the free encyclopedia." 2007. 25 Jun. 2013 <http://en.wikipedia.org/wiki/Objectoriented_user_interface >
[5]
"Polycom- Home." 2013.26 Jun. 2013 < http://www.polycom.co.in/>
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"ArubaNetworks -- Enterprise Mobility & Remote Networking Solutions" 2013.26 Jun. 2013 < http://www.arubanetworks.com/>
[7]
"Data Sheet -- Glassbeam Search." 2013. 27 Jun. 2013 <http://www.glassbeam.com/wpcontent/uploads/2013/02/SEARCHDataSheet.pdf >
[8]
"Glassbeam workbench drag and drop analytics on machine log..." 2013. 30 Jun.2013 <http://www.youtube.com/watch?v=hIuzNBvK_Lg >
Index Terms
- Glassbeam search: big data analytics & object oriented UX framework
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September 2013
420 pages
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Published: 24 September 2013
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APCHI '13
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APCHI '13: 11th Asia Pacific Conference on Computer Human Interaction
September 24 - 27, 2013
Bangalore, India
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View all- Sun MConvertino GDetweiler M(2016)Designing a Unified Cloud Log Analytics Platform2016 International Conference on Collaboration Technologies and Systems (CTS)10.1109/CTS.2016.0057(257-266)Online publication date: Oct-2016
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