research-article

Ethnography of software maintenance activities in an industrial engineering setup

Author:

Dhaval VyasAuthors Info & Claims

APCHI '13: Proceedings of the 11th Asia Pacific Conference on Computer Human Interaction

Pages 242 - 246

https://doi.org/10.1145/2525194.2525269

Published: 24 September 2013 Publication History

Abstract

New technical and procedural interventions are less likely to be adopted in industry, unless they are smoothly integrated into the existing practices of professionals. In this paper, we provide a case study of the use of ethnographic methods for studying software bug-fixing activities at an industrial engineering conglomerate. We aimed at getting an in-depth understanding of software developers' everyday practices in bug-fixing related projects and in turn inform the design of novel productivity tools. The use of ethnography has allowed us to look at the social side of software maintenance practices. In this paper, we highlight 1) organizational issues that influence bug-fixing activities, 2) social role of bug tracking systems, and 3) social issues specific to different phases of bug-fixing activities.

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Cited By

Tojo NShimono T(2024)Prototyping Applications for Post-Stroke Rehabilitation With Kinesthesic Haptic TechnologyIEEE Access10.1109/ACCESS.2024.351516212(186730-186739)Online publication date: 2024
https://doi.org/10.1109/ACCESS.2024.3515162
Faquin GFalci MAraujo MSiqueira FVilain PCappelli CWazlawick R(2016)An Evaluation Methodology of the Relation Between Personality Profiles and Academic Performance in Students of Information SystemsProceedings of the XII Brazilian Symposium on Information Systems on Brazilian Symposium on Information Systems: Information Systems in the Cloud Computing Era - Volume 110.5555/3021955.3022003(285-292)Online publication date: 17-May-2016
https://dl.acm.org/doi/10.5555/3021955.3022003

Index Terms

Ethnography of software maintenance activities in an industrial engineering setup
1. Human-centered computing

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cover image ACM Conferences

APCHI '13: Proceedings of the 11th Asia Pacific Conference on Computer Human Interaction

September 2013

420 pages

ISBN:9781450322539

DOI:10.1145/2525194

General Chairs:
Sanjay Tripathi
ABB Corporate Research, India
,
Anirudha Joshi
IIT Bombay, India

Copyright © 2013 ACM.

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Published: 24 September 2013

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APCHI '13: 11th Asia Pacific Conference on Computer Human Interaction

September 24 - 27, 2013

Bangalore, India

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Cited By

Tojo NShimono T(2024)Prototyping Applications for Post-Stroke Rehabilitation With Kinesthesic Haptic TechnologyIEEE Access10.1109/ACCESS.2024.351516212(186730-186739)Online publication date: 2024
https://doi.org/10.1109/ACCESS.2024.3515162
Faquin GFalci MAraujo MSiqueira FVilain PCappelli CWazlawick R(2016)An Evaluation Methodology of the Relation Between Personality Profiles and Academic Performance in Students of Information SystemsProceedings of the XII Brazilian Symposium on Information Systems on Brazilian Symposium on Information Systems: Information Systems in the Cloud Computing Era - Volume 110.5555/3021955.3022003(285-292)Online publication date: 17-May-2016
https://dl.acm.org/doi/10.5555/3021955.3022003

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