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Assessing communication effectiveness of pattern names

Published: 24 September 2013 Publication History

Abstract

Pattern languages are usually developed to help in communication in multidisciplinary teams. If all members are familiar with the pattern language then stating the name of the pattern is enough to communicate the situation to the entire team. In case the understanding of the pattern language is different the communication can/will fail entirely.
Touch Point Eco System (TPES) is a pattern language written for the Service Design field where typically a multidisciplinary team works together. A quantitative study was conducted to estimate the communication effective of TPES by assessing whether the names of the patterns indicate the same understanding to the reader as explained by the author in the pattern description. With a chosen sampling frame a questionnaire was administered and data was collected. The data was later analyzed and the results are presented. With this paper we propose a direction to evaluate communication effectiveness of pattern languages.

References

[1]
"Pattern Language," Wikipedia. Accessed 6th June 2013, http://en.wikipedia.org/wiki/Pattern_language
[2]
Erickson, Thomas. "Lingua Francas for design: sacred places and pattern languages." In Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques, pp. 357--368. ACM, 2000.
[3]
"Christopher Alexander," Wikipedia. Accessed 18th July 2013, http://en.wikipedia.org/wiki/Christopher_Alexander# Architecture
[4]
"Some Notes on Christopher Alexander", Nikos A. Salingaros. Accessed 18th July 2013. http://zeta.math.utsa.edu/~yxk833/Chris.text.html#COMPUTE

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cover image ACM Conferences
APCHI '13: Proceedings of the 11th Asia Pacific Conference on Computer Human Interaction
September 2013
420 pages
ISBN:9781450322539
DOI:10.1145/2525194
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 24 September 2013

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Author Tags

  1. communication effectiveness
  2. human computer interaction
  3. interaction design
  4. pattern language
  5. touch point
  6. touch point eco system

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APCHI '13
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