research-article

EmergencyMessenger: a text based communication concept for indoor firefighting

Authors:

Volker WulfAuthors Info & Claims

CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 1515 - 1524

https://doi.org/10.1145/2556288.2557188

Published: 26 April 2014 Publication History

Abstract

Finding and rescuing missing or injured people or fighting fire inside burning buildings is a central challenge for fire brigades. To ensure the safety of indoor work, monitoring the operations of firefighting units is crucial. As in most countries, firefighters in Germany utilize radio sets to establish voice communication between indoor operating units and the supervisory structure outside. Based on findings from a long term ethnographic study in cooperation with different German fire brigades over a time span of more than 5 years we analyzed the advantages and disadvantages of the current voice over radio communication tactics and techniques. We designed and evaluated a complementary text based communication device the EMERGENCY-MESSENGER to support the time critical work of indoor units working under harsh conditions, wearing Self-Contained-Breathing-Apparatus (SCBA). We conducted 13 full scale training missions including extensive debriefings to design and evaluate the communication concept and the corresponding device.

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Cited By

Zhang KCochran BChen RHartung LSprecher BTredinnick RPonto KBanerjee SZhao Y(2024)Exploring the Design Space of Optical See-through AR Head-Mounted Displays to Support First Responders in the FieldProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642195(1-19)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642195
Elliot AMcGregor I(2023)FASS: Firefighter Audio Safety SystemsProceedings of the 18th International Audio Mostly Conference10.1145/3616195.3616220(177-184)Online publication date: 30-Aug-2023
https://dl.acm.org/doi/10.1145/3616195.3616220
Neustaedter CMcGee JDash PHarrison SBardzell SNeustaedter CTatar D(2019)Sharing 9-1-1 Video Call Information between Dispatchers and Firefighters During Everyday EmergenciesProceedings of the 2019 on Designing Interactive Systems Conference10.1145/3322276.3322277(567-580)Online publication date: 18-Jun-2019
https://dl.acm.org/doi/10.1145/3322276.3322277
Show More Cited By

Index Terms

EmergencyMessenger: a text based communication concept for indoor firefighting
1. Human-centered computing

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Published In

cover image ACM Conferences

CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2014

4206 pages

ISBN:9781450324731

DOI:10.1145/2556288

General Chairs:
Matt Jones
Swansea University, Wales, UK
,
Philippe Palanque
Université Paul Sabatier, France
,
Program Chairs:
Albrecht Schmidt
University of Stuttgart, Germany
,
Tovi Grossman
Autodesk Research, Canada

Copyright © 2014 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 April 2014

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CHI '14: CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2014

Ontario, Toronto, Canada

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CHI '14 Paper Acceptance Rate 465 of 2,043 submissions, 23%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Zhang KCochran BChen RHartung LSprecher BTredinnick RPonto KBanerjee SZhao Y(2024)Exploring the Design Space of Optical See-through AR Head-Mounted Displays to Support First Responders in the FieldProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642195(1-19)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642195
Elliot AMcGregor I(2023)FASS: Firefighter Audio Safety SystemsProceedings of the 18th International Audio Mostly Conference10.1145/3616195.3616220(177-184)Online publication date: 30-Aug-2023
https://dl.acm.org/doi/10.1145/3616195.3616220
Neustaedter CMcGee JDash PHarrison SBardzell SNeustaedter CTatar D(2019)Sharing 9-1-1 Video Call Information between Dispatchers and Firefighters During Everyday EmergenciesProceedings of the 2019 on Designing Interactive Systems Conference10.1145/3322276.3322277(567-580)Online publication date: 18-Jun-2019
https://dl.acm.org/doi/10.1145/3322276.3322277
Wolf FSoni PKuber RPawluk DTurnage B(2019)Addressing the Situational Impairments Encountered by Firefighters through the Design of AlertsProceedings of the 16th International Web for All Conference10.1145/3315002.3317556(1-10)Online publication date: 13-May-2019
https://dl.acm.org/doi/10.1145/3315002.3317556
Khan MNeustaedter CBrewster SFitzpatrick GCox AKostakos V(2019)An Exploratory Study of the Use of Drones for Assisting Firefighters During Emergency SituationsProceedings of the 2019 CHI Conference on Human Factors in Computing Systems10.1145/3290605.3300502(1-14)Online publication date: 2-May-2019
https://dl.acm.org/doi/10.1145/3290605.3300502
Rohde MBrödner PStevens GBetz MWulf V(2017)Grounded Design - a praxeological IS research perspectiveJournal of Information Technology10.1057/jit.2016.532:2(163-179)Online publication date: 1-Jun-2017
https://doi.org/10.1057/jit.2016.5

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