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Supporting collaborative care in an emergency department (ED) through patient awareness

Published: 15 February 2014 Publication History

Abstract

Patient-provider collaboration is considered crucial to successful patient care. However, while many CSCW and health informatics studies have focused on collaborative care incorporating patient awareness in chronic care management, very little attention has been given to emergency care. I am conducting a qualitative study of patient care trajectories in an emergency department (ED), examining patient awareness, decision-making and patient-clinician interaction in an information-imbalanced environment, particularly in situations of information deprivation. My research will enrich understandings of collaborative care practices in a hospital setting and can inform extended designs of the current provider-centric, socio-technical systems to incorporate patient-provider collaboration.

References

[1]
Fitzpatrick, G. and Ellingsen, G. A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas. Proc ACM CSCW 2012.
[2]
Longtin Y, et al. Patient participation: Current knowledge and applicability to patient safety. Mayo Clin Proc, 2010. 85(1):53--62.
[3]
Park, S.Y., Lee, S.Y., and Chen, Y. (2012). The Impacts of EMR deployment on Doctors? Work Practices: A Qualitative Study in the Emergency Department of a Teaching Hospital, International Journal of Medical Informatics 81 (2012), 204--217.
[4]
Park, S.Y. and Chen, Y. (2012). Adaptation as Design: Learning from an EMR deployment Study. Proc ACM CHI 2012, 2097--2106.
[5]
Vardoulakis, L.P., Karlson, A.K., Morris, D., Smith. G., Gatewood, J., and Tan, D. Using Mobile Phones to Present Medical Information to Hospital Patients. Proc ACM CHI 2012.
[6]
Wilcox, L., Morris, D., Tan, D., and Gatewood, J. Designing patient-centric information displays for hospitals. Proc ACM CHI 2010.

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    cover image ACM Conferences
    CSCW Companion '14: Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
    February 2014
    372 pages
    ISBN:9781450325417
    DOI:10.1145/2556420
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    New York, NY, United States

    Publication History

    Published: 15 February 2014

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    Author Tags

    1. decision-making
    2. electronic medical records (emr)
    3. patient awareness
    4. patient-clinician collaboration

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    CSCW'14
    Sponsor:
    CSCW'14: Computer Supported Cooperative Work
    February 15 - 19, 2014
    Maryland, Baltimore, USA

    Acceptance Rates

    CSCW Companion '14 Paper Acceptance Rate 88 of 497 submissions, 18%;
    Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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