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Overt or subtle? Supporting group conversations with automatically targeted directives

Published: 24 February 2014 Publication History

Abstract

In this paper, we present a system that acts as an automatic facilitator by supporting the flow of communication in a group conversation activity. The system monitors the group members' non-verbal behavior and promotes balanced participation, giving targeted directives to the participants through peripheral displays. We describe an initial study to compare two ways of influencing participantsfi social dynamics: overt directives, explicit recommendations of social actions displayed in the form of text; or subtle directives, where the same recommendations are provided in an implicit manner. Our study indicates that, when the participants understand how the implicit messages work, the subtle facilitation is regarded as more useful than the overt one and it is considered to more positively influence the group behavior.

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    cover image ACM Conferences
    IUI '14: Proceedings of the 19th international conference on Intelligent User Interfaces
    February 2014
    386 pages
    ISBN:9781450321846
    DOI:10.1145/2557500
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Published: 24 February 2014

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    Author Tags

    1. conversation support
    2. implicit interaction
    3. persuasive technologies
    4. social dynamics
    5. visual attention

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    • (2024)Investigation on the Use of Mora in Assessment of L2 Speakers’ Japanese Language ProficiencySocial Computing and Social Media10.1007/978-3-031-61305-0_5(67-83)Online publication date: 1-Jun-2024
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