Qianli Yuan
ABSTRACT
In recent years, extensive use of web 2.0 has promoted great changes in local governance in China; while so far little research has been conducted studying such phenomenon. The purpose of this paper focuses on the impact of Web 2.0 applications on local governance in Shanghai. Based on a case study of the use of local online discussion forum, the research identified online and offline interaction patterns between local authority and citizens. Online discussion forum has greatly enhanced collaboration between citizens and local authority in governance, and started to cultivate a citizen-oriented public service delivery culture in local Shanghai.
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Index Terms
- The use of web 2.0 in local governance: a case study on online discussion in Jiuting, Shanghai
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