Pernilla Qvarfordt
Gene Golovchinsky
ABSTRACT
People often use more than one query when searching for information. They revisit search results to re-find information and build an understanding of their search need through iterative explorations of query formulation. These tasks are not well-supported by search interfaces and web browsers. We designed and built SearchPanel, a Chrome browser extension that supports people in their ongoing information seeking. This extension combines document and process metadata into an interactive representation of the retrieved documents that can be used for sense-making, navigation, and re-finding documents. In a real-world deployment spanning over two months, results show that SearchPanel appears to have been primarily used for complex information needs, in search sessions with long durations and high numbers of queries. When process metadata was present in the UI, searchers in explorative search sessions submitted more and longer queries and interacted more with the SERP. These results indicate that the process metadata features in SearchPanel seem to be of particular importance for exploratory search.
- ABAKUS. BetterSearch a Firefox add-on for enhancing search engines. http://mybettersearch.com/, 2010. {Online; accessed 06/06/2013}.Google Scholar
- Agapie, Elena, Gene Golovchinsky, and Pernilla Qvarfordt. Leading people to longer queries. In Proceedings of CHI'13, (2013), pp. 3019--3022 Google ScholarDigital Library
- Ahn, J.-W., Brusilovsky, P., and Farzan, R. Investigating users' needs and behavior for social search. In Proc. Workshop on New Technologies for Personalized Information Access (2005), p1-p12Google Scholar
- Aula, A., Jhaveri, N., and Käki, M. Information search and re-access strategies of experienced web users. In Proc. WWW '05. (2005), p583-p592 Google ScholarDigital Library
- Baeza-Yates, R., Ribeiro-Neto, B., Modern information retrieval, ACM Press New York, 1999. Google ScholarDigital Library
- Bharat, K. SearchPad: explicit capture of search context to support Web search. Computer Networks 33.1 (2000): 493--501. Google ScholarDigital Library
- Bates, Marcia J. The design of browsing and berrypicking techniques for the online search interface. Online Information Review 13, 5 (1989): 407--424.Google ScholarCross Ref
- Belkin, N.J., Cool, C., Kelly, D., Kim, G., Kim, J.-Y., Lee, H.-J., Muresan, G., Tang, M.-C., Yuan, X.-J. Query Length in Interactive Information Retrieval. In Proc. SIGIR 2003 (2002). ACM Press. Google ScholarDigital Library
- Belkin, N.J., Cool, C., Jeng, J., Keller, A., Kelly, D. Kim, J., Lee, H.-J., Tang, M.-C., Yuan, X.-J. Rutgers' TREC 2001 Interactive Track Experience. In Proc. TREC 2001 (2002) pp.465--472. Washington, DC: GPO.Google Scholar
- Broder, A., A taxonomy of web search. SIGIR Forum 36, 2 (Sept. 2002), 3--10. Google ScholarDigital Library
- Capra, R., Marchionini, G., Velasco-Martin, J., and Muller, K. Tools-at-hand and learning in multi-session, collaborative search. In Proceedings CHI '10 (2010). p951-p960 Google ScholarDigital Library
- Chen, H., Fan, H., Chau, M., and Zeng, D., Metaspider: Meta-searching and categorization on the web. Journal of the American Society for Information Science and Technology 52, 13 (2001), 1134--1147. Google ScholarDigital Library
- Donato, Debora, Francesco Bonchi, Tom Chi, and Yoelle Maarek. Do you want to take notes?: identifying research missions in Yahoo! search pad. In Proceedings of the 19th international conference on World Wide Web (2010) pp. 321--330. Google ScholarDigital Library
- Dziadosz, S. and Chandrasekar, R. Do thumbnail previews help users make better relevance decisions about web search results? In Proc. SIGIR '02 (2002). p365-p366 Google ScholarDigital Library
- Even, A., Shankaranarayanan, G., and Watts, S. Enhancing decision making with process metadata: Theoretical framework, research tool, and exploratory examination. In Proc. of HICSS'06 (2006), p209a-p209a. Google ScholarDigital Library
- Jones, W., Bruce, H., and Dumais, S. Keeping found things found on the web. In Proc. of CIKM '01, (2001), p119-p126 Google ScholarDigital Library
- Jhaveri, N., and Räihä, K. The advantages of a cross-session web workspace. In CHI '05 Extended Abstracts (2005), p1949-p1952. Google ScholarDigital Library
- Golovchinsky, G., Diriye, A., and Dunnigan, T. The future is in the past: designing for exploratory search. In Proceedings of IIIX '12, (2012), p52-p61. Google ScholarDigital Library
- Hong-li, Q. A novel visual search engines: Grokker. Journal of Library and Information Sciences in Agriculture 8 (2008), 047.Google Scholar
- Hoppe, H.U. and Zhao, J. (1994). C-TORI: an interface for cooperative database retrieval. In Karagiannis, D. (Ed.) Database and Expert Systems Applications, pp. 103--113. Berlin: Springer-Verlag. Google ScholarDigital Library
- SearchPreview, the browser extension previously known as GooglePreview. http://searchpreview.de/, 2013. {Online; accessed 06/06/2013}.Google Scholar
- Marchionini, Gary. Exploratory search: from finding to understanding. Communications of the ACM 49, 4, (2006): 41--46. Google ScholarDigital Library
- schraefel, m.c., Zhu, Yuxiang, David Modjeska, Daniel Wigdor, and Shengdong Zhao. Hunter gatherer: interaction support for the creation and management of within-web-page collections. In Proceedings of the 11th international conference on World Wide Web, pp. 172--181. ACM, 2002. Google ScholarDigital Library
- Morris, D., Morris, M., R., and Venolia, G. SearchBar: a search-centric web history for task resumption and information re-finding. In Proc. CHI '08, (2008). p1207-p1216 Google ScholarDigital Library
- Qvarfordt, P., Golovchinsky, G., Dunnigan, T., and Agapie, E. Looking ahead: Query preview in exploratory search. In Proc. SIGIR '13, (2013). Google ScholarDigital Library
- Roberts, J., Boukhelifa, N., and Rodgers, P. Multiform glyph based web search result visualization. In Proc. IV'02 (2002), p549- p554.Google ScholarCross Ref
- Rose, D. E., and Levinson, D. Understanding user goals in web search. In Proc. WWW'04 (2004) p13-p19. Google ScholarDigital Library
- Spoerri, A. How visual query tools can support users searching the internet. In Proc. IV 2004 (2004), p329-p334. Google ScholarDigital Library
- Teevan. J. The re:search engine: simultaneous support for finding and re-finding. In Pro. UIST '07 (2007), p23-p32 Google ScholarDigital Library
- Teevan, J., Adar, E., Jones, R., and Potts, M. A. S. Information re-retrieval: repeat queries in Yahoo's logs. In Proc. SIGIR '07 (2007), p151-p158. Google ScholarDigital Library
- Twidale, M., and Nichols, D. M. Designing interfaces to support collaboration in information retrieval. Interacting with computers 10, 2 (1998) 177--193.Google Scholar
- Wang, T. D., Deshpande, A., and Shneiderman, B. A temporal pattern search algorithm for personal history event visualization. IEEE Transactions on Knowledge and Data Engineering, 24, 5 (2012), 799--812 Google ScholarDigital Library
Index Terms
- SearchPanel: framing complex search needs
Recommendations
Directing exploratory search with interactive intent modeling
CIKM '13: Proceedings of the 22nd ACM international conference on Information & Knowledge ManagementWe introduce interactive intent modeling, where the user directs exploratory search by providing feedback for estimates of search intents. The estimated intents are visualized for interaction on an Intent Radar, a novel visual interface that organizes ...
Supporting exploratory search tasks with interactive user modeling
ASIST '13: Proceedings of the 76th ASIS&T Annual Meeting: Beyond the Cloud: Rethinking Information BoundariesThis paper presents the design and study of interactive user modeling to support exploratory search tasks. Contrary to traditional interactions, such as query based search, query suggestions, or relevance feedback, interactive user modeling allows a ...
Users can change their web search tactics: Design guidelines for categorized overviews
Categorized overviews of web search results are a promising way to support user exploration, understanding, and discovery. These search interfaces combine a metadata-based overview with the list of search results to enable a rich form of interaction. A ...
Comments