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Real-time visualization and targeting of online visitors

Published: 03 July 2014 Publication History

Abstract

Identifying and targeting visitors on an e-commerce website with personalized content in real-time is extremely important to marketers. Although such targeting exists today, it is based on demographic attributes of the visitors. We show that dynamic visitor attributes extracted from their click-stream provide much better predictive capabilities of visitor intent. In this demonstration, we showcase an interactive real-time user interface for marketers to visualize and target visitor segments. Our dashboard not only provides the marketers understanding of their visitor click patterns, but also lets them target individual or group of visitors with offers and promotions.

References

[1]
W. W. Moe. Buying, searching, or browsing: Differentiating between online shoppers using in-store navigational clickstream. Journal of Consumer Psychology. Elsevier, 2003.
[2]
A. L. Montgomery, S. Li, K. Srinivasan, and J. C. Liechty. Modeling online browsing and path analysis using clickstream data. Marketing Science. INFORMS, 2004.
[3]
D. Pai, A. Sharang, M. M. Yadagir, and S. Agrawal. Modelling visit similarity using click-stream data: A supervised approach. In submission, SIGKDD. ACM, 2014.
[4]
N. Poggi, D. Carrera, R. Gavalda, E. Ayguadé, and J. Torres. A methodology for the evaluation of high response time on e-commerce users and sales.

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Published In

cover image ACM Conferences
SIGIR '14: Proceedings of the 37th international ACM SIGIR conference on Research & development in information retrieval
July 2014
1330 pages
ISBN:9781450322577
DOI:10.1145/2600428
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 03 July 2014

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Author Tags

  1. purchase propensity
  2. real-time targeting

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  • Demonstration

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SIGIR '14
Sponsor:

Acceptance Rates

SIGIR '14 Paper Acceptance Rate 82 of 387 submissions, 21%;
Overall Acceptance Rate 792 of 3,983 submissions, 20%

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