skip to main content
10.1145/2639189.2641211acmotherconferencesArticle/Chapter ViewAbstractPublication PagesnordichiConference Proceedingsconference-collections
research-article

StreetTalk: participative design of situated public displays for urban neighborhood interaction

Published: 26 October 2014 Publication History

Abstract

As modern information communication technologies are increasingly integrated in our public environment, challenges arise to render them locally relevant and meaningful. In this paper, we describe the design and evaluation of StreetTalk, a set of situated public displays attached to house facades that were specifically designed to facilitate communication and interaction between households and their local neighborhood. We report on a participatory design process that resulted in a range of neighborhood communication concepts that reached beyond the traditional screen-based notion of public displays. Accordingly, three unique displays were deployed and critically evaluated during an eight-week in-the-wild field study, which aimed to describe the potential usefulness of making public displays more situated, such as by taking into account the individual preferences of households in terms of design and functionality, by exploring alternative means of public communication, and by facilitating content creation by lay households.

References

[1]
Beck, E., Obrist, M., Bernhaupt, R. and Tscheligi, M. Instant Card Technique: How and Why to Apply in User-Centered Design. In Proc. PDC '08, Indiana University (2008), 162--165.
[2]
Bell, G., Blythe, M., Gaver, B., Sengers, P. and Wright, P. Designing Culturally Situated Technologies for the Home. In Proc. CHI EA '03, ACM (2003), 1062--1063.
[3]
Blythe, M. and Monk, A. Notes Towards an Ethnography of Domestic Technology. In Proc. DIS '02, ACM (2002), 277--281.
[4]
Brandt, E. and Messeter, J. Facilitating Collaboration through Design Games. In Proc. PDC '04, ACM (2004), 121--131.
[5]
Brignull, H. and Rogers, Y. Enticing People to Interact with Large Public Displays in Public Spaces. In Proc. Interact '03, IOS Press (2003), 17--24.
[6]
Brynskov, M., Dalsgaard, P., Ebsen, T., Fritsch, J., Halskov, K. and Nielsen, R. Staging Urban Interactions with Media Façades. In Proc. Interact '09, Springer (2009), 154--167.
[7]
Carroll, J. M. and Rosson, M. B. The Neighborhood as a Living Laboratory for HCI. ACM TOCHI 20, 3 (2013), 16.
[8]
Chatham, A. and Mueller, F. F. Adding an Interactive Display to a Public Basketball Hoop Can Motivate Players and Foster Community. In Proc. Pervasive '13, ACM (2013), 667--676.
[9]
Cheverst, K., Dix, A., Fitton, D., Kray, C., Rouncefield, M., Sas, C., Saslis-Lagoudakis, G. and Sheridan, J. G. Exploring Bluetooth Based Mobile Phone Interaction with the Hermes Photo Display. In Proc. MobileHCI '05, ACM (2005), 47--54.
[10]
Dalsgaard, P. and Halskov, K. Designing Urban Media Façades: Cases and Challenges. In Proc. CHI '10, ACM (2010), 2277--2286.
[11]
Dunne, A. Hertzian Tales. RCA London, UK, 1999.
[12]
Fischer, P. T. and Hornecker, E. Urban Hci: Spatial Aspects in the Design of Shared Encounters for Media Facades. In Proc. CHI '12, ACM (2012), 307--316.
[13]
Fortin, C., Hennessy, K. and Sweeney, H. Roles of an Interactive Façade in a Digital Agora. In Proc. PerDis '14, ACM (2014), 7.
[14]
Foth, M. Handbook of Research on Urban Informatics: The Practice and Promise of the Real-Time City. IGI Global, 2009.
[15]
Gaver, B. Designing for Homo Ludens. I3 12 (2002), 2--5.
[16]
Gaver, W. W., Bowers, J., Boucher, A., Gellerson, H., Pennington, S., Schmidt, A., Steed, A., Villars, N. and Walker, B. The Drift Table: Designing for Ludic Engagement. In Proc. CHI EA '04, ACM (2004), 885--900.
[17]
Greenfield, A. and Shepard, M. Urban Computing and Its Discontents. The Architectural League of New York, 2007.
[18]
Halskov, K. and Dalsgård, P. Inspiration Card Workshops. In Proc. DIS '06, ACM (2006), 2--11.
[19]
Hu, Q., Johnston, E. and Hemphill, L. Fostering Cooperative Community Behavior with It Tools: The Influence of a Designed Deliberative Space on Efforts to Address Collective Challenges. The Journal of Community Informatics 9, 1 (2012).
[20]
Jones, M., Harwood, W., Bainbridge, D., Buchanan, G., Frohlich, D., Rachovides, D., Frank, M. and Lalmas, M. Narrowcast Yourself: Designing for Community Storytelling in a Rural Indian Context. In Proc. DIS '08, ACM (2008), 369--378.
[21]
Kindberg, T., Chalmers, M. and Paulos, E. Guest Editors' Introduction: Urban Computing. Pervasive Computing, IEEE 6, 3 (2007), 18--20.
[22]
Koeman, L., Kalnikaite, V., Rogers, Y. and Bird, J. What Chalk and Tape Can Tell Us: Lessons Learnt for Next Generation Urban Displays. In Proc. PerDis '14, ACM (2014), 130.
[23]
Kuikkaniemi, K., Jacucci, G., Turpeinen, M., Hoggan, E. and Müller, J. From Space to Stage: How Interactive Screens Will Change Urban Life. Computer 44, 6 (2011), 40--47.
[24]
Laureyssens, T., Coenen, T., Claeys, L., Mechant, P., Criel, J. and Vande Moere, A. Zwerm: A Modular Component Network Approach for an Urban Participation Game. In Proc. CHI '14, ACM (2014).
[25]
Lucero, A. and Arrasvuori, J. Plex Cards: A Source of Inspiration When Designing for Playfulness. In Proc. Fun&Games '10, ACM (2010), 28--37.
[26]
Memarovic, N., Langheinrich, M. and Alt, F. Connecting People through Content - Promoting Identity Cognition through People and Places. In Proc. Community Informatics 2011, (2011), 1--10.
[27]
Müller, J., Alt, F., Michelis, D. and Schmidt, A. Requirements and Design Space for Interactive Public Displays. In Proc. MM '10, ACM (2010), 1285--1294.
[28]
Müller, J., Walter, R., Bailly, G., Nischt, M. and Alt, F. Looking Glass: A Field Study on Noticing Interactivity of a Shop Window. In Proc. CHI '12, ACM (2012), 297--306.
[29]
North, S., Schnädelbach, H., Schieck, A., Motta, W., Ye, L., Behrens, M. and Kostopoulou, E. Exploring Requirements for Networked Urban Screens. In Human-Computer Interaction -- Interact 2013, Kotzé, P. et al. Eds. Springer (Berlin), 2013, 81--98.
[30]
Parra, G., Klerkx, J. and Duval, E. Understanding Engagement with Interactive Public Displays: An Awareness Campaign in the Wild. In Proc. PerDis '14, ACM (2014), 180.
[31]
Paulos, E. and Beckmann, C. Sashay: Designing for Wonderment. In Proc. CHI '06, (2006), 881--884.
[32]
Paulos, E., Honicky, R. and Hooker, B. Citizen Science: Enabling Participatory Urbanism. In Handbook of Research on Urban Informatics, IGI Global, 2008, 414--436.
[33]
Satchell, C., Foth, M., Hearn, G. and Schroeter, R. Suburban Nostalgia: The Community Building Potential of Urban Screens. In Proc. OZCHI '08, ACM (2008), 243--246.
[34]
Schroeter, R. Engaging New Digital Locals with Interactive Urban Screens to Collaboratively Improve the City. In Proc. CSCW '12, ACM (2012), 227--236.
[35]
Sengers, P. and Gaver, B. Staying Open to Interpretation: Engaging Multiple Meanings in Design and Evaluation. In Proc. DIS '06, ACM (2006), 99--108.
[36]
Strauss, A. and Corbin, J. M. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. SAGE Publications, 1998.
[37]
Struppek, M. Urban Screens - the Urbane Potential of Public Screens for Interaction. Intelligent Agent 6, 2 (2010).
[38]
Taylor, N., Cheverst, K., Wright, P. and Olivier, P. Leaving the Wild: Lessons from Community Technology Handovers. In Proc. CHI '13, ACM (2013), 1549--1558.
[39]
Tudor, L. G., Muller, M. J. and Dayton, T. A Card Game for Participatory Task Analysis and Redesign: Macroscopic Complement to Pictive. In Proc. Interact '93, ACM (1993), 51--52.
[40]
Valkanova, N., Jorda, S., Tomitsch, M. and Vande Moere, A. Reveal-It!: The Impact of a Social Visualization Projection on Public Awareness and Discourse. In Proc. CHI '13, ACM (2013), 3461--3470.
[41]
Vande Moere, A. and Wouters, N. The Role of Context in Media Architecture. In Proc. PerDis '12, ACM (2012).
[42]
Vogiazou, Y., Raijmakers, B., Geelhoed, E., Reid, J. and Eisenstadt, M. Design for Emergence: Experiments with a Mixed Reality Urban Playground Game. Personal and Ubiquitous Computing 11, 1 (2007), 45--58.
[43]
Weiser, M. and Brown, J. S. The Coming Age of Calm Technology. In Beyond Calculation, Springer, 1997, 75--85.
[44]
Wenger, E., White, N. and Smith, J. D. Digital Habitats: Stewarding Technology for Communities. CPsquare, 2009.
[45]
Wouters, N., Huyghe, J. and Vande Moere, A. OpenWindow: Citizen-Controlled Content on Public Displays. In Proc. PerDis '13, ACM (2013), 121--126.

Cited By

View all
  • (2025)BioMingle: A Tangible Embodied Interaction System for Enhancing Neighborhood Interaction in Urban Community Public Spaces in ChinaProceedings of the Nineteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3689050.3704952(1-14)Online publication date: 4-Mar-2025
  • (2023)PosterTalk: Expanding Participatory Agency in Public Survey Platforms via Middle-Out GatekeepingProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3595984(2573-2592)Online publication date: 10-Jul-2023
  • (2023)ShedBox: enabling digital storytelling in men’s shedsBehaviour & Information Technology10.1080/0144929X.2023.224251043:10(2216-2231)Online publication date: 4-Aug-2023
  • Show More Cited By

Index Terms

  1. StreetTalk: participative design of situated public displays for urban neighborhood interaction

    Recommendations

    Comments

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    NordiCHI '14: Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational
    October 2014
    361 pages
    ISBN:9781450325424
    DOI:10.1145/2639189
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    In-Cooperation

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 26 October 2014

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. community
    2. ludic design
    3. media architecture
    4. methods
    5. participatory design
    6. public display
    7. urban informatics

    Qualifiers

    • Research-article

    Conference

    NordiCHI '14

    Acceptance Rates

    NordiCHI '14 Paper Acceptance Rate 89 of 361 submissions, 25%;
    Overall Acceptance Rate 379 of 1,572 submissions, 24%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)20
    • Downloads (Last 6 weeks)3
    Reflects downloads up to 05 Mar 2025

    Other Metrics

    Citations

    Cited By

    View all
    • (2025)BioMingle: A Tangible Embodied Interaction System for Enhancing Neighborhood Interaction in Urban Community Public Spaces in ChinaProceedings of the Nineteenth International Conference on Tangible, Embedded, and Embodied Interaction10.1145/3689050.3704952(1-14)Online publication date: 4-Mar-2025
    • (2023)PosterTalk: Expanding Participatory Agency in Public Survey Platforms via Middle-Out GatekeepingProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3595984(2573-2592)Online publication date: 10-Jul-2023
    • (2023)ShedBox: enabling digital storytelling in men’s shedsBehaviour & Information Technology10.1080/0144929X.2023.224251043:10(2216-2231)Online publication date: 4-Aug-2023
    • (2021)Co-Designing Personal Health? Multidisciplinary Benefits and Challenges in Informing Diabetes Self-Care TechnologiesProceedings of the ACM on Human-Computer Interaction10.1145/34796015:CSCW2(1-26)Online publication date: 18-Oct-2021
    • (2021)User Interfaces in Smart CitiesHandbook of Smart Cities10.1007/978-3-030-69698-6_94(687-719)Online publication date: 10-Jul-2021
    • (2021)User Interfaces in Smart CitiesHandbook of Smart Cities10.1007/978-3-030-15145-4_94-1(1-33)Online publication date: 16-Feb-2021
    • (2020)Together We Can Make It Work! Toward a Design Framework for Inclusive and Participatory City-Making of Playable CitiesFrontiers in Computer Science10.3389/fcomp.2020.6006542Online publication date: 21-Dec-2020
    • (2020)Designing Community Technology Initiatives: A Literature ReviewProceedings of the 32nd Australian Conference on Human-Computer Interaction10.1145/3441000.3441067(99-111)Online publication date: 2-Dec-2020
    • (2019)The Impact of Hyperconnectedness on Urban HCIProceedings of the 31st Australian Conference on Human-Computer-Interaction10.1145/3369457.3369521(480-484)Online publication date: 2-Dec-2019
    • (2019)How the Arrangement of Content and Location Impact the Use of Multiple Distributed Public DisplaysProceedings of the 2019 on Designing Interactive Systems Conference10.1145/3322276.3322294(1415-1426)Online publication date: 18-Jun-2019
    • Show More Cited By

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Figures

    Tables

    Media

    Share

    Share

    Share this Publication link

    Share on social media