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Exploring long-term participation within a living lab: satisfaction, motivations and expectations

Published: 26 October 2014 Publication History

Abstract

This paper presents an assessment of the experience with a Living Lab project which is currently involving 128 families with young children in a long-term relation to design mobile services for this user group. Living Labs are a promising way to manage innovation yet they also pose several challenges to retain participants and to keep their motivation high for a long-term period. We discuss the strategies used in our project to encourage and manage participation. We then present an initial assessment focused on participants' satisfaction, perceived burden, motivational drivers and needs.

References

[1]
McPhee C., Westerlund M., Leminen S. Living Labs. In Technology Innovation Management Review. September, 2012
[2]
Bergvall-Kåreborn, B., Holst, M., and Ståhlbröst, A. Concept Design with a Living Lab Approach. Proc. of HICSS '09, IEEE (2009), 1--10
[3]
Ogonowski C., Ley B., Hess J., Wan L., Wulf V. 2013. Designing for the living room: long-term user involvement in a Living Lab. In Proc. of CHI '13, ACM, New York, NY, USA, 1539--1548.
[4]
Bernhaupt, R., Obrist, M., Weiss, A., Beck, E., Tscheligi, M. Trends in the Living Room and Beyond. In Proc of. CIE 6, 1 (2008), 5:1--5:23
[5]
Yang D., Xue G., Fang X., Tang J. Crowdsourcing to smartphones: incentive mechanism design for mobile phone sensing. In Proc. of Mobicom '12.
[6]
Musthag M., Raij A., Ganesan D., Kumar S, Shiffman S. 2011. Exploring micro-incentive strategies for participant compensation in high-burden studies. In Proc. of UbiComp 2011, ACM.

Cited By

View all
  • (2024)Dynamics of sustained co-design in Urban Living LabsCoDesign10.1080/15710882.2024.230311520:3(422-439)Online publication date: 22-Jan-2024
  • (2023)Enablers, barriers, and future considerations for living lab effectiveness in environmental and agricultural sustainability transitions: a review of studies evaluating living labsLocal Environment10.1080/13549839.2023.2238750(1-19)Online publication date: 5-Aug-2023
  • (2022)A Conceptual Framework to Improve Cyber Forensic Administration in Industry 5.0: Qualitative Study ApproachForensic Sciences10.3390/forensicsci20100092:1(111-129)Online publication date: 3-Feb-2022

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  1. Exploring long-term participation within a living lab: satisfaction, motivations and expectations

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    cover image ACM Other conferences
    NordiCHI '14: Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational
    October 2014
    361 pages
    ISBN:9781450325424
    DOI:10.1145/2639189
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 26 October 2014

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    Author Tags

    1. families
    2. innovation
    3. living lab
    4. management
    5. motivation
    6. participation

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    NordiCHI '14 Paper Acceptance Rate 89 of 361 submissions, 25%;
    Overall Acceptance Rate 379 of 1,572 submissions, 24%

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    Cited By

    View all
    • (2024)Dynamics of sustained co-design in Urban Living LabsCoDesign10.1080/15710882.2024.230311520:3(422-439)Online publication date: 22-Jan-2024
    • (2023)Enablers, barriers, and future considerations for living lab effectiveness in environmental and agricultural sustainability transitions: a review of studies evaluating living labsLocal Environment10.1080/13549839.2023.2238750(1-19)Online publication date: 5-Aug-2023
    • (2022)A Conceptual Framework to Improve Cyber Forensic Administration in Industry 5.0: Qualitative Study ApproachForensic Sciences10.3390/forensicsci20100092:1(111-129)Online publication date: 3-Feb-2022
    • (2017)Exploring Factors Influencing Participant Drop-Out Behavior in a Living Lab EnvironmentNordic Contributions in IS Research10.1007/978-3-319-64695-4_3(28-40)Online publication date: 23-Jul-2017

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