SMS notifications for missed calls expanding mobility for TDM environments
Pages 71 - 74
Abstract
Users expect more mobility options for the services they use, including their corporate extension. For organizations who own PBXs, there can be financial barriers to adoption of services to support extension mobility. There are solutions to provide greater support with little to no cost. This article lists the steps that were taken to send missed call notifications via SMS when a user missed a call on a desk phone. This system infers the user's context as out of office when they miss a call, and quickly alerts them with relevant details such as time, calling number, called number, and even attempts the find the calling user. In doing so, the system attempts to provide greater mobility to end users than calling into a remote voicemail system to occasional check for messages, without even knowing if they missed a call to have a message. Index Terms-missed call, SMS, CDR
References
[1]
Aberethy, M., Grigsby, T., Paolini, M., and Potluri, L. Missed call integration with voicemail and granular access to voicemail, Nov. 26 2013. US Patent 8,594,634.
[2]
Barkhuus, L. Why everyone loves to text message: social management with sms. In GROUP (2005), M. Pendergast, K. Schmidt, G. Mark, and M. S. Ackerman, Eds., ACM, pp. 324--325.
[3]
Brown, J., Shipman, B., and Vetter, R. Sms: The short message service. Computer 40, 12 (Dec 2007), 106--110.
[4]
ITU-T. Q.825 : Specification of tmn applications at the q3 interface: call detail recording. Recommendation Q.825, International Telecommunication Union, Geneva, June 1998.
[5]
Microsoft. Enable or disable missed call notifications on a um mailbox policy, Jul 2012.
[6]
Networks, N. North american dms-100 station message detail recording reference guide. Reference 297--2071--119, Nortel Networks, Geneva, Oct 2000.
[7]
Nurhalim, I., and Gunawan, D. Pstn voip application support system design using mobile short message service (sms): Case study of pstn voip missed call notification to mobile phone by sms. In Electrical Engineering and Informatics (ICEEI), 2011 International Conference on (Jul 2011), pp. 1--4.
[8]
Rensing, C., Karsten, M., and Stiller, B. A survey on aaa mechanisms, protocols, and architectures and a policy-based approach beyond: Ax. TIK Report no. 111, Comp (May 2001).
[9]
Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston, A., Peterson, J., Sparks, R., Handley, M., and Schooler, E. SIP: Session Initiation Protocol. RFC 3261 (Proposed Standard), June 2002. Updated by RFCs 3265, 3853, 4320, 4916, 5393, 5621.
[10]
Sugar, D. Linux as a telephony platform. Linux J. 1997, 43es (Nov. 1997).
[11]
Systems, M. Multimodem isms intelligent sms server. Manual S000461B, MultiTech Systems, Mounds View, Minnesota, Aug 2010.
[12]
Varshney, U., Snow, A., McGivern, M., and Howard, C. Voice over ip. Commun. ACM 45, 1 (Jan. 2002), 89--96.
Index Terms
- SMS notifications for missed calls expanding mobility for TDM environments
Recommendations
Have you ever missed a call while moving?: the optimal vibration frequency for perception in mobile environments
AIC'06: Proceedings of the 6th WSEAS International Conference on Applied Informatics and CommunicationsThe characteristics of mobile phone usage when user is moving are different from those when user is sedentary or working in an office (Baek et al., 2006). This means that the default vibration frequency of current mobile phones may not be suitable for ...
Integrating Asterisk with InRule to Detect Suspicious Calls
AICT '10: Proceedings of the 2010 Sixth Advanced International Conference on TelecommunicationsMonitoring telecommunications systems is of a crucial importance. Nowadays, PBX software packages can be configured to allow the storage of Call Detail Records in a database. There is a permanent need to analyze those records and allow business owners ...
A SMS-based application store for emerging market: a case study
SA '13: SIGGRAPH Asia 2013 Symposium on Mobile Graphics and Interactive ApplicationsThe proliferation of mobile applications for smartphones has been based on the presence of a data connection between those devices and the Internet. Therefore, users of entry-level mobile phones as well as users who cannot afford a data plan are ...
Comments
Information & Contributors
Information
Published In
October 2014
98 pages
ISBN:9781450327114
DOI:10.1145/2656434
- General Chairs:
- Becky Rutherfoord,
- Lei Li,
- Susan Van de Ven,
- Program Chairs:
- Amber Settle,
- Terry Steinbach
Copyright © 2014 ACM.
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]
Sponsors
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Published: 13 October 2014
Check for updates
Author Tags
Qualifiers
- Research-article
Conference
SIGITE/RIIT'14
Sponsor:
Acceptance Rates
RIIT '14 Paper Acceptance Rate 14 of 39 submissions, 36%;
Overall Acceptance Rate 51 of 116 submissions, 44%
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 97Total Downloads
- Downloads (Last 12 months)2
- Downloads (Last 6 weeks)0
Reflects downloads up to 07 Mar 2025
Other Metrics
Citations
View Options
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in