"Be Our Guest": Crafting a Magical Client Experience
Abstract
Reference
Index Terms
- "Be Our Guest": Crafting a Magical Client Experience
Recommendations
Deep in the heart of client services: it's not just about hardware and software
SIGUCCS '03: Proceedings of the 31st annual ACM SIGUCCS fall conference"Client Services", "User Services", "Customer Service": whatever we call it at our various colleges and universities, it's not just about fixing hardware and software. The biggest part of the services we provide is how we interact with the client, in ...
An enhanced service oriented architecture for developing web-based applications
Web services architectures have recently emerged as a standard, service oriented approach for developing Internet-scale distributed systems. Such architectures are characterized by discovery and delivery infrastructures, since service provisioning ...
Integrating Service Composition Flow with User Interactions
SOSE '08: Proceedings of the 2008 IEEE International Symposium on Service-Oriented System EngineeringWeb service technologies are best exploited by composing services, and BPEL (Web Services Business Process Execution Language) is adopted industrial-wide as the defacto service composition standard. However, BPEL is applied mainly in the design of ...
Comments
Information & Contributors
Information
Published In
![cover image ACM Conferences](/cms/asset/aeac11a0-4686-4b7c-a419-910d36248e06/2661172.cover.jpg)
- General Chair:
- Rene Thatcher,
- Program Chairs:
- Cindy Dooling,
- Kelly McLaughlin,
- Brett Williams
Sponsors
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Check for updates
Author Tags
Qualifiers
- Research-article
Conference
Acceptance Rates
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 166Total Downloads
- Downloads (Last 12 months)7
- Downloads (Last 6 weeks)0
Other Metrics
Citations
View Options
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in